ABSTRACT
This research work is titled “a study of the effect of office environment for secretaries Job performance” identifying and employing possible techniques applicable and base on the result make recommendation and decision. However, the cause of these work the researcher review some relevant literature necessary for the work and duties were collected which include questionnaire, tax journal and other information circular. The data collected in the questionnaire were analyzed using simple percentage method and chi-square and the following were tested.
Hypothesis 1 How secretaries who work on an unsafe office environment makes a very clear distinction between fact and motion.
TABLE OF CONTENTS
TITLE PAGE
APPROVAL PAGE ii
DEDICATION iii
ACKNOWLDEGEMNT iv
ABSTRACT v
TABLE OF CONTENTS vi
CHAPTER ONE
- Background of the study 1
- background of the study 1
- statement of the problems 5
- purpose of the study 5
- research questions 6
- scope of the study 7
- significance of the study 8
- Deliminations of the study 9
CHAPTER TWO
- Literature review 11
- The secretary and environment 12
- Classification of the office environment 16
- Office decoration 23
- Summary of literature review. 24
CHAPTER THREE
- Research methodology 27
- Design of the study 28
- Area of study 29
- Sample and sampling techniques 29
- Population of study 30
- Instruments for data collection 30
- Method of data distribution and collection 31
- Method of data analysis. 32
CHAPTER FOUR
- Presentation, analysis and interpretation
of data 34
- data presentation 35
- Data Analysis. 36
CHAPTER FIVE
- Summary, conclusion and recommendation 46
- Summary 46
- Conclusion 48
- Recommendation 49
References 52
Appendix
CHAPTER ONE
1. O INTRODUCTION
1.1 Background Of The Study
Behind every successful man there is a woman so runs and adage. Similarly behind any successful organization there must be a competent secretary for smooth and efficient running of the daily business. Therefore it will be incompetent to proceed with the above mention topic without defining who is a secretary , to many people and employer who sits behind a type writer is a secretary and almost every one who is involved in a secretarial work in the office may be referred to as a secretary due to the multifafirious nature of work secretary does, the above assumption becomes rather mere misconception going by the definition.
WHO IS A SECRETARY?
According to the national secretaries associated of America, a secretary is an assistant to an executive posing mastery of office skills and ability to assume responsibility, without direct supervision who display initiatives exercise judgment and makes decision without the scope of her authority.
Recently, there has been a general observation that secretarial workers are not very productive.
But productivity appear to depend on any factors prominent among which is it has been shown that poor management can lead to low morale and low productivity. Given that this is so, what is then quantity of the environment under which most of our secretaries work ?. These does not appear to have been a systematic investigation directed to evaluation of the quality of the environment under which our secretaries work.
In addition to the foregoing, it is notable that the effect of office environment on the secretaries job performance of secretaries expected to be used at work. This question found are asked.
- “does she have the aptitude”
- “ can she be knowledgeable”
- “can she be pertinent to take up the tedious and strenuous work of a secretary”
If the see questions are in the affirmative, invariable productivity can be hampered by not providing the adequate physical condition., office machine and equipment are even the man power.
In all, this topic shall give concern to the prerequisites needed for the effective productivity in the office environment of the secretary.
