AN ASSESSMENT OF THE EFFECT OF MOTIVATION ON WORKERS, PERFORMANCE

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AN ASSESSMENT OF THE EFFECT OF MOTIVATION ON WORKERS, PERFORMANCE (A CASE STUDY OF NIKE LAKE, RESORT ENUGU)

 

ABSTRACT

This research work is on the assessment of the effect of motivation on workers, performance taking Nike Lake Resort Enugu as a case study. A sample size of one hundred and eighty two respondents were selected through cluster and simple random techniques. Thirteen research questions were formulated for the study and the method of data collection used were interview, questionnaire and other relevant material.  Some research findings were made among which include that

1.      The management of an organization should be praised for the little effort they made towards motivating their workers.

2.      The workers must be encouraged to make their contribution towards the achievement of the organization goals as a positive one.

3.      It should be made very clear in the mind of the management of the organization that motivation is an essential and important tool for increasing the productivity of workers.

CHAPTER ONE

1.0              INTRODUCTION

1.1               GENERAL BACKGROUND OF THE SUBJECT MATTER

  Over some years ago, psychologists, managers and students of management have given increased concern to the need for human motivation at the work place. They found this concept useful to both explaining human behaviour, particularly in work situations to increase the productivity of workers.

The purpose of motivation is to increase one’s performance and to attain a standard of excellence in any endeavour.

Managers in all types of organization are continually faced with the problem of vast differences that exists in then performance or output of individual workers. Some employees often perform at high level and need little or no supervision and appear to enjoy what they are doing; other employees perform only at marginal levels and require constant attention and direction and are often absent from their duty posts. The reasons for these differences in performance area varied and complex involving the nature of job, the behaviour of the manager and the characteristics of the workers. The big question is, how can the manager maintain the high performance of the first group and also increase that of those producing marginally, when it comes to being highly highly productive on the job, to performing with little or no direction and to being a real contributor to the organization. What can one usually say is the cause? Does money count first i.e. –The desire to draw bigger pay pocket? or is it the sheer enjoyment of being part of a busy cooperative-professional team that makes some employees perform high?

It has been recently shown that this variation caused by the motives of workers, whether the employees or managers are high or low in achievement, motivation makes a real difference in the effectiveness of financial incentives. Several studies have shown that offering additional financial reward for doing a task does not make a strongly-achievement-oriented person to work hard or better. A group of aggressive-achievement-mudded salesmen would certainly be angry if their extra efforts were not recognized with much greater financial reward.

Yet offering them bonus is not what produces the extra effort. This may seen like a psychological distinction without a difference, but the genuinely affects performance.

People with relatively low achievement motivation, on the other hand, will work harder for increased financial rewards. However, does the money got by doing it interest them primarily as a measure of accomplishment? Rather, it has other value for them.

In contemporary times some organization in Enugu Urban have been enjoying a situation of high productivity, efficiency and effectiveness in their work performance while some have not been able to find their feet. The situation because more glaring when take a look at the private organization.

Motivation is about understanding the weds which prompts employee in organization to do things and providing of help. Also a person who is well motivated usually work hard and have self-directed behaviour towards important goals. Therefore this research work is designed to assess the effect of motivation on the performance of the workers in Nike Lake Resort (protean Hotel) Enugu.

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AN ASSESSMENT OF THE EFFECT OF MOTIVATION ON WORKERS, PERFORMANCE (A CASE STUDY OF NIKE LAKE, RESORT ENUGU)

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