TABLE OF CONTENT
Title page
Proposal i
Certification ii
Dedication iii
Acknowledgement iv
Table of content vi
CHAPTER ONE
1.1 Background of the study 1
1.2 Statement of the study 2
1.3 The aims and objective of the study 3
1.4 The importance of the study 4
1.5 Research methodology/ research question 5
1.6 Scope of the study 7
1.7 Limitation of the study 7
1.8 Definition of terms 8
1.9 Brief history of the case study 9
CHAPTER TWO
2.1 Literature review 13
2.2 Theoretical framework 15
2.3 Current trends in thinking 20
CHAPTER THREE
3.1 Research methodology 23
3.2 Sample and population of the study 23
3.3 Source of data/data collection instrument 24
3.4 Method of data analysis 25
3.5 Research problem 27
CHAPTER FOUR
4.1 Data presentation 28
4.2 Presentation of data 28
4.3 Analysis of data 28
4.4 Testing of hypothesis 36
4.5 Summary of the chapters 38
CHAPTER FIVE
5.0 Summary recommendation and conclusion 39
5.1 Summary of findings 39
5.2 Recommendation 39
Bibliography 41
Appendices 42
Questionnaires 43
CHAPTER ONE
- BACKGROUND OF THE STUDY
INTRODUCTION
The performance of most organization both the private and public sector are mostly depends on organization structure.
Bureaucracy in any organization brings efficiency and effectiveness to that organization as a method of organization design. Bureaucracy was popularized by max weber in 1922 in his work “the theory of social and economic organization” According to him, bureaucracy means office power, because it adopted its name from French “bureau” in French it means office while “cracy” being anglicized Greek word for power. The two words now join together (bureaucracy) means office power.
Max weber became father of the day he gave definite meaning to that organization system. Bureaucracy which is the same with public service organization is characterized with highly degree of specialization between the service and department. The bureaucracy approach to organization design is highly intended to control the affairs of organization structure by ensuring a high level of predictability in every workers behavior.
Through the application of general roles and procedures, the bureaucratic system ensure that the workers and as well as the customers of the public services receives fair treatment.
Bureaucracy as the traditional approach to public service postulates a system based on the legitimacy of control by the superior and the obligations of obedience by in nature and enforced by a system of sanction or reward.
- STATEMENT OF THE STUDY
As bureaucracy a tool for effective performance in the public sector, effort are not made to set pace or tempo for measurement, type and basic uses of organization relevant for varying level of effectiveness and efficiency requirement in the organization, this study is therefore intends to solve the problem.
However, the empirical investigation of the study was based on the academic situation using Kwara State Polytechnic as a case study.
- THE AIMS AND OBJECTIVE OF THE STUDY
Bureaucracy is purposely chosen as a focus to its importance to an organization. I therefore see this as paramount to the understanding of organization performance with particular reference to Kwara State Polytechnic Ilorin.
The aims and objectives of this study includes:
