BUSINESS AND CORPORATE SOCIAL RESPONSIBILITIES A CASE STUDY OF NIGERIA GAS COMPANY, WARRI

0
438

TABLE OF CONTENTS
Title Page i
Approval page ii
Dedication iii
Acknowledgement iv
Table of contents v
Abstract vii
CHAPTER ONE – Introduction
Background of the study 1
Statement of the study 1
Objective of the study 2
Research hypothesis 2
Significance of study 3
Scope of the study 4
Limitation of study 4
Operational definition of terms 5
CHAPTER TWO – Review of Related Literature
The concept of social responsibilities 7
The need for social responsibilities 10
Forms of social responsibilities and effect 14
Problems hindering the acceptance social responsibilities 18
Possible solution of problem of social responsibilities 19
CHAPTER THREE – Research methodology
Research design 20
Area of the study 20
Population of the study 20
Source of data 21
Sampling of the study 21
Data collection method 22
Method of data analysis 22
CHAPTER FOUR – Presentation and data analysis
Analysis of data 23
CHAPTER FIVE
Summary of findings, conclusion and recommendations
Summary of findings 29
Conclusion 30
Recommendations 31
References
Appendix
Questionnaire

ABSTRACT

This project is centering on business and corporate social responsibilities as it relates to Nigeria Gas Company (NGC), Warri Delta State. Its aim is examining the impact of the system on the entire operation of the company as it relates to customers, employees, government and the society at large in which it operates. The objective of corporate social responsibility to any business organisation is to ensure that the interest of the contributors are maintained, e.g. the government, customers, shareholders and the society itself. The scope of the research is limited to Nigeria Gas Company, Warri Delta State. And how the lives of people within the social environment of the business are being cater for. In this respect, the work is divided into five chapters. Chapter one is centering on the introductory aspect which is mainly focus on the scope (i.e. where the researchers focus their attention), objective (i.e. reasons for the study), importance and the limitation of the study. Chapter two deals on the review of related literature which focus on the main body of the work, the need for business organisation to be socially responsible, forms of social responsibilities and their effect on the society or communities, problems hindering the acceptance of social responsibilities and possible solution to the problem hindering social responsibilities. Chapter three focuses on methodology, introduction, method of data collection and the sample collection. Chapter four concentrates on the method of analysis and data presentation. Lastly, chapter five is centering on the findings, conclusion and recommendations.

CHAPTER ONE

INTRODUCTION

1.1 BACKGROUND OF THE STUDY

In recent time, business organizations have failed to accept the fact that they owe a social responsibility to the community in which they operate, apart from their main objective which is to maximize profit. This has led to frequent dispute and counter accusations between business organization and their host communities. This is why it has become necessary for researchers to critically look into business and their social responsibility using Nigeria Gas Company, Warri Delta State as a case study.

1.2 STATEMENT OF THE PROBLEMS
The need for social responsibility in Nigeria, especially in the oil companies cannot be overemphasized. This is because of the rampant occurrence of dispute between business and the community in which they are situated. Is it that the company does not fulfill their agreement with the host community to compensate them for the use of their land and for oil spillage caused by the company? The unrest or youth restiveness is it as a result of lack or insufficient provision of basic infrastructural amenities such as good road, electricity, hospital, school, etc? Are the youths or inhabitants given scholarship or employment opportunities in their company operation?
It has been discovered that much attention in terms of research has not been carried out in regard to this topic. The researcher has therefore decided to evaluate the social responsibility in the course of this study to provide useful suggestion to business management as regard the formulation and implementation of effective social responsibilities in our organization.

1.3 OBJECTIVES OF THE STUDY
It has been expected that the findings from the research work with the findings will be very useful to industries especially Nigeria Gas Company, in discovering the area where the company has been negligent in the process of adopting social responsibilities and thereby taking a corrective measures.
Also, it is hoped that the findings will help the company to identify areas where amendment needs to be done so that effects should be directed towards the areas concerned.

1.4 RESEARCH QUESTIONS
This study will answer the following questions:
Is social responsibility being rendered in the community/society?
How is social responsibility being rendered in the company?
What is application of social responsibility procedure in lime specified areas like workers, customers and the society?
What are the strength and weakness in exercising social responsibility in the organization and in area where it is applied?
Is there an establishment of’ Social Audit Department which is responsible for ensuring that corporate policy as regard social service is followed as specified by management?
Negative inputs of social responsibility e.g. chain reaction of sharing compensation pay or sharing of facilities such as scholarship, location of schools, and hospital.

1.5 SIGNIFICANCE OF STUDY
The study shall contribute to research in the field of social responsibilities in the development in organization in Nigeria. It shall attempt to unraveling the potentials effect of social responsibilities in development programmes in the industry.
The study will prove valuable to the Nigeria Gas Company, as it will reveal areas of improvement in the existing social responsibilities development programmes in use in the organization.
The study shall also be beneficial to individual employees of the company and others as it will highlight the various social responsibilities imperative to guarantee improved performance and productivity.

1.6 SCOPE OF THE OF STUDY
This study is limited to Nigeria Gas Company, Warri Delta State. It shows how social responsibility is been implemented n the organization in an orderly and efficient and manner.
To this end, it covers the following: director, workers, customers and the people living in that environment.

1.7 LIMITATION OF THE STUDY
This study has greatly dependent on the co-operation of the management -staff customers and the people living in the place where the company is situated.
This co-operation was needed in conducting personal interview with them having access to various documents which where needed for the research including oilier evidence shown by customers and the populace.
Secondary, it was not easy to cover all the geographical areas of the company’s operation due to wide coverage, hence this study ws restricted to just head office in Ekpan, Warri Delta State.
Finally, there were problem of time and finance. This study was undertaken during the normal course of the study and was not possible to travel to Lagos, Kaduna, and Port-Harcourt where the company has branches of operation due to financial constraints.

BUSINESS AND CORPORATE SOCIAL RESPONSIBILITIES A CASE STUDY OF NIGERIA GAS COMPANY, WARRI