COMMUNICATION PROCESS AND EFFECTIVENESS IN SECONDARY SCHOOL STUDENTS IN NIGERIA (A CASE STUDY OF ONITSHA LGA ANAMBRA STATE)
ABSTRACT
This study investigated the communication process and communication effectiveness
in public and private secondary schools in Onitsha South Local
Government Area, Anambra State. It is a descriptive research. Twenty-three secondary schools were randomly selected from Onitsha South Local
Government Area. A research instrument titled: “Communication Process and Communication Electiveness in Secondary Schools Questionnaire” (CPCESSQ)
was developed to collect necessary data from the teachers and principals of the selected schools. CPCESSQ was validated and tested for reliability. The reliability coefficient
was 0.85. The data obtained were analyzed, using frequency counts, mean and percentage to determine the communication process and communication effectiveness in the sampled schools. Communication process and communication effectiveness
were found to be highly related in both public and private secondary schools in Onitsha South Local Government Area. Some suggestions made on how to improve communication process and channels in order to enhance effective communication
within the school system include: teachers in private secondary schools should overcome the fear of criticism from colleagues and school administrator, so as
not to hinder them from sharing their innovative ideas; school administrators in public secondary schools should make use of rumors about activities going
on in the school with understanding, so as to improve the effectiveness of the school system.
