CONFLICT MANAGEMENT IN LOCAL GOVERNMENT SERVICES

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CONFLICT MANAGEMENT IN LOCAL GOVERNMENT SERVICES

 

ABSTRACT

This research study is to investigate the conflict management in local government service with particular reference to Ojo local government being the local government use as a case study for this work. Conflict management is very crucial in the achievement of each other actually when there are employers over some issues like condition of work or condition of employment.

The local government, which is the third tier of the executive arm of government, is established to meet the welfare the local people

The ubiquitous presence of conflict can hinder the local government constitutional duties. The activities of various social groups in the local government if not effectively controlled or managed can be costly in terms performance and reputation. The instrument used to carry out this study effectively was the questionnaire which was administered to the staff of Ojo local government area total number of one number (100) questionnaire, were administered which the hypotheses using percentage while the hypothesis was tested with the chi-square statistics.

The result and funding of the study reveal that conflict management in the local government is the fundamental phenomenon that affects the performance of the local government management of its employee.

CHAPTER ONE

INTRODUCTION

1.1     Background to Study

Conflict is “an unavoidable aspect of human interaction and an unavoidable concomitant of choices and decisions…The problem, then is not to court the frustrations of seeking to remove inevitability but of trying to keep conflicts in bound” (Zartman, 1991:209). In short, conflict is not an anathema; it is the whole essence of governance. It thus follows that any responsive government has the responsibility of responding to conflicts arising from the operations and activities of the political agents and the political subjects within the political system. In fact, how a government succeeds in this process of conflict management eventually determines the longevity of the regime, and as well determines the intensity and brevity of any social conflict arising within the system.

 

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CONFLICT MANAGEMENT IN LOCAL GOVERNMENT SERVICES

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