CORPORATE RESPONSIBILITY IN NIGERIA’S TELECOMMUNICATION SECTOR A CASE STUDY OF GLOBACOM NIGERIA LIMITED AKWA IBOM STATE ZONE

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TABLE CONTENTS
Title Page – – – – – – – – i
Approval Page – – – – – – – – ii
Certification – – – – – – – – iii
Dedication – – – – – – – – iv
Acknowledgement – – – – – – – v-vi
Abstract – – – – – – – – vii
List of Tables – – – – – – – – xi
Table of Contents – – – – – – – viii-x
CHAPTER ONE
INTRODUCTION
1.1 Background of the Study – – – – – 1-8
Statement of the Problem – – – – – 8-11
Objectives of the Study – – – – – – 11
Research Questions – – – – – -12
Scope of the study – – – – – -12
Significant of the study – – – – – – 13-14
Limitations of the Study – – – – – 14-15
Organization of the Study – – – – – 16-16
Definition of Terms – – – – – -16-18
CHAPTER TWO
Preamble
2.1 Meaning of Corporate Social Responsibility – – 22-25
Strategies role of corporate social Responsibility – – 25-27
Benefits and cost companies which behave socially responsibility 27-29
Benefits of incorporating Social Responsibility in an Organization 29-33
CHAPTER THREE
RESEARCH DESIGN AND METHODOLOGY
Preamble
Research Design – – – – – – – 34-35
Population of the Study – – – – – 35
Sample and Sampling Techniques – – – – 35-36
Instrumentation – – – – – – – 36-37
Method and Plan for Data Analysis – – – – 37
Problems of Date Collection – – – – – 37-38
CHAPTER FOUR
PREAMBLE
4.1 Analysis of Research Questions – – – – 39
4.1.1 Analysis of Research Question one – – – 39-41
4.1.2 Analysis of Research Two – – – – – 42-43
4.1.3 Analysis of Research Three – – – – – – 44-45
4.1.4 Analysis of Research Four – – – – – 46-47
4.2 Discussion of Findings – – – – – 48-49
CHAPTER FIVE
SUMMARY OF FINDINGS, CONCLUSION AND RECOMMENDATIONS
Preamble
Summary of Findings – – – – – 50-51
Conclusion – – – – – – – – 51-54
Recommendation – – – – – – -54-56
References
Appendix

LIST OF TABLES
CONTENT PAGE
Table 3.3: Sample Selection – – – – – – 36
Table 4.1.1 Responses to Research Question One – 40
Table 4.1.2: Response to Research Question Two 42
Table 4.1.3 Response to Research Question Three – 44
Table 4.1.4 Response to Research Question Four – 46

CHAPTER ONE

INTRODUCTION

Background of the Study

Corporate social responsibility which is essentially an American phenomenon has over the years become a major concern in Western Europe and in other countries of the world following western model of development.
According to Drucker (1986), The genesis of the debate on the concept of corporate social responsibility has been traced to the wave of crisis in social values that engulfed America in the post World War II period and most especially in the sixties. The chief executive of General Motors who observed the changing trend could not help observing. I am concerned about a society that has demonstrably lost confidence in its institution in the government, in the press, in the church in the military, as well as in business”. Business to America has had a most unique history. Its development growth and impact on social life in America since the civil war II is most common knowledge. What may not be common knowledge, however, is the fact that business which has hither to shape and controlled the lives of millions of America some two hundred years ago is today being threatened by a wave of protests from various public it uses to serve. The crisis of confidence in the social role of business as made explicit in debates on corporate social responsibility points to the fact that America sees big business as a big powerful machine gone out of control. And efforts to control and at least re-orientate its directions from the core of the argument of all who urge business to change with the time. In other words, to deemphasize its so much vaunted profit maximization degree and pay attention to the human lives and environment which it subtly, ruthlessly and almost surely grinding out of existence. As one of the protagonists has viewed the concept of corporate social responsibility it is a crude blend of long –run profit and altruism, a doctrine which fuses social values with profit maximization goals.
In the early years of the America Republic and especially in the post civil war reconstruction era, business in America played an almost indispensable role as a powerful social tool for harnessing resources and ensuring material progress. Drucker (1986). But as the year rolled on and business began to concentrate and centralized capital, its role in the economy became expansive and pervasive. At the height of prosperity, the captains of industry were heralded as heroes of the society.

The later years of the post World War II harbored a different story. The boom period following the end of World War II soon gave way to a periodic wave of depressions and crisis that was to rock every foundations of society on which business existed. The frustrating economic situation characterized by inflation, unemployment, failing profit, declining investment, pollution of the external environment etc, pushed Americas to re-examine almost every old values and the assumptions behind them.
According to Drucker (1986) the debate on corporate social responsibility did not only take place in the United State of America. The noise of the debate filtered through to other countries that share similar business cultures with America most especially the Western European countries. While the Western European nations have responded positively to the debate, accepted and even implemented some of its own far reaching conclusions it is pertinent to know if the discussions and conclusions so far reached have had on impact on the counties periphery. One of the objectives of this study is to investigate to what extent the current debate on corporate social responsibility and its conclusion has tricked down to the periphery of Nigeria in particular and how it is applied here by firms who embarked on such projects in Nigeria.
It is believed by the researcher that although the present level of industrialization does not entitled us to discus the issues on the same plat form with the industrialized western economies, the fact that they are imitating their path to industrialization should imply that we should study their experience closely to avoid mistakes.
It is arguable also that foreign corporate bodies operating in host countries especially in the Third World countries are most likely to pay lip service to such principles as corporate social responsibility which are most likely to be of benefit to their host countries. Also local or indigenous organizations can neglect this principle of corporate social responsibility to their host communities.

These days, social responsibility of business is on what should or might be done to tackle and solve problems of society. The emphasis is on what contribution they can make to such social problems as protection and restoration of physical environment, racial discrimination or social discrimination. In striving to satisfy its corporate goals and achieve its objectives the organization cannot operate in isolation from its environment.

CORPORATE RESPONSIBILITY IN NIGERIA’S TELECOMMUNICATION SECTOR A CASE STUDY OF GLOBACOM NIGERIA LIMITED AKWA IBOM STATE ZONE