ABSTRACT
Rapid developments in mobile communication technologies especially in developing countries have raised hopes for fast take off in mobile commerce (m-Commerce). However, consumers demonstrate lack of enthusiasm, possibly due to lack of trust. Modem markets have seen transactions are being electronic transactions conducted using a mobile terminal and a wireless network using portable devices such as mobile telephones and smart phones as well as devices mounted in the vehicles that are capable of accessing wireless networks and perform mobile commerce transactions. This study is going to review the use of mobile commerce advances in Africa. This study is therefore assumes that mobile commerce contributes to significant progress towards modernizing and providing new ways of offering services to customers. The review acknowledges that the use of mobile communication technologies, particularly mobile phones among micro enterprises in Africa is quite high. More often than not mobile phones are used by Small Medium Enterprises (SMEs) to communicate with both suppliers and customers. The review is also of the understanding that limited awareness of product functionalities, capabilities and affordability may be contributing factors businesses not using mobile commerce applications. The implication of this review study is that it potentially explains significant difference between m-Commerce marketing and traditional marketing by exploring the opportunities and challenges brought by the modem m-Commerce practices.
TABLE OF CONTENTS
TITLE PAGE – – – – – – – – i
DECLARATION – – – – – – – ii
CERTIFICATION – – – – – – – iii
DEDICATION – – – – – – – iv
ACKNOWLEDGMENTS – – – – – – v
ABSTRACT – – – – – – – – vi
TABLE OF CONTENTS – – – – – – vii
LIST OF TABLES – – – – – – – x
LIST OF FIGURES – – – – – – – xi
CHAPTER ONE: INTRODUCTION
1.1 Background of the study – – – – – 1
1.2 Statements of the problem – – – – – 3
1.3 Aims and objectives – – – – – 5
1.4 Significance of the project – – – – – 6
1.5 Scope and limitations of study – – – – 6
1.6 Definition of terms – – – – – – 7
1.7 Chapter layout – – – – – – 8
CHAPTER TWO: LITERATURE REVIEW
2.1 Introduction – – – – – – – 9
2.2 Mobile commerce in Africa – – – – 10
2.3 Business model analysis applied to mobile business – 13
2.4 Embedding m-commerce into corporate marketing strategy 15
2.5 Mobile technology usage by small and medium enterprises 16
2.6 Types of technologies – – – – – 19
2.7 Mobile applications and payment methods in m-commerce 21
CHAPTER THREE: SYSTEM ANALYSIS AND DESIGN METHODOLOGY
3.1 Overview – – – – – – – 23
3.2 Proposed Model – – – – – – – 24
3.3 Methodology- – – – – – – – 24
3.4 Ethical Consideration- – – – – – – 25
3.5 Requirement Analysis – – – – – – 26
3.6 Requirements Specifications – – – – 27
3.6.1 Functional Requirement Specifications – – – – 27
3.6.2 Non-Functional Requirement Specifications – – 29
3.7 System Design – – – – – – – 30
3.7.1 Application Architecture – – – – – 30
3.7.2 Use Case – – – – – – – 34
3.7.3 Login – – – – – – – 35
3.7.4 Browse Category – – – – – – 36
3.7.5 Search Products – – – – – – 37
3.7.6 View Product Description – – – – – 38
3.7.7 Check Item Quantity – – – – – – 38
3.8 Data flow Diagram – – – – – – – 39
3.9 Activity Diagrams – – – – – – 40
3.10 Data Design – – – – – – – 41
3.11 Entity-Relationship Diagram(ERD) – – – – 41
3.12 User Interface Design – – – – – – 42
CHAPTER FOUR: IMPLEMENTATION AND TESTING
4.1 Overview – – – – – – – – 43
4.2 Features and choice of implementation language – – 43
4.3 Implementation Applications – – – – – 44
4.4 System testing – – – – – – – 45
4.5 Test Suite (for Unit Testing, Integration Testing, and System Testing) 46
4.6 Test Traceability Matrix (for Unit Testing, Integration Testing, and
System Testing) – – – – – – – 53
4.7 Test Report Summary (for Unit Testing, Integration Testing, and
System Testing) – – – – – – – 54
4.8 Error Reports and Modifications – – – – 54
4.9 User Guide – – – – – – – 55
4.10 Results – – – – – – – – 55
4.11 Discussion of results – – – – – – 61
CHAPTER FIVE: DISCUSSION, CONCLUSION AND RECOMMENDATIONS
5.1 Overview – – – – – – – – 62
5.2 Summary – – – – – – – – 62
5.3 Recommendations – – – – – – 63
5.4 Conclusion – – – – – – – 64
REFERENCES – – – – – – – 65
APPENDIX – – – – – – – – 68
