Impact of Effective Communication on Goal Achievement in Nigerian Polytechnics
1. Introduction
Both developed and developing nations of the world attach much importance to education since it has been established over time that development is synonymous with education and research. For educational institutions to achieve their conceived goal of being a vehicle for development, efficient and effective leadership is required to drive the mandate. A very crucial consideration that will be an indispensable condition for achieving effectiveness, efficiency,professionalism, proficiency and productivity in public tertiary institutions is a workforce that is capable of delivering superior value to clients with skills, flexibility, speed and right attitude.Therefore, the gateway to breeding and maintaining a competent and motivated team of workers is effective communication.The success or failure of any organization to a considerable extent depends on the efficiency of its communication process Good management recognizes the fact that it has to transmit skills and knowledge to those in the organization through its directing, controlling, organizing ability, decision making, and
coordinating techniques. The quality of communication skills possessed by the management of any institution determines the degree of accomplishment.Despite the fact that positions of leadership in Nigerian Polytechnics are filled by highly trained and educated personalities, it is not uncommon to experience incessant labor unrest and debacles in these institutions like their university counterparts. Sometimes, there are national disputes and some other times, there are in-house or chapter disputes to settle.Does this situation prevail because the workers are dissatisfied with the communication process? How satisfied are the workers with the communication practices in Polytechnics?What impact does the degree of communication practice have on the employee satisfaction? These are the questions which the objectives of this study sought to answer. It was also hypothesized that the achievement of organizational goals does not depend on the effective communication between management and staff.This study is significant in the sense that it provides additional resource for superior and subordinate staff of Nigerian public Polytechnics to recognize the fact that they need to be updated with communication skills necessary for goal achievement efficiently, effectively, mutually and smoothly.
