ENVIRONMENTAL COMPLEXITY AS THE DETERMINANT OF CHOICE OF PROMOTIONAL TOOLS IN MARKETING ORIENTED ORGANIZATION (A CASE STUDY OF JMK SUPERMARKET, ILORIN)

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ABSTRACT

Environmental complexity is a determinant to the choice of promotional tools in a marketing oriented organization. Although, the environment variable are numerous and are subdivided into three major sub-section (the macro, immediately or table and the micro environment) its complexity has immense influence on the choice of the promotional tools adopted or that can adopted by marketers to create awareness for their product carried. Statement of the problem of this research study will give best solution to the researcher such as, what are the significance of environmental complexity to a promotional tools and what effects does it have on market share and profitability. The objectives of this research topic aim at finding solution to the effect of environmental on promotional tools and to increase the organization profit. The methodology of this research focus on the purpose of the project literature search and survey of knowledgeable person who have ideas on the subject of the work study and measurement would be sought. The findings shows that majority of customers of the supermarket believe that environment have greater influence in their buying decision. The researcher wish to the recommendation that marketing department should pay more attention to researching into the environmental variables and develop more dependable adaptation strategy.

TABLE OF CONTENTS

Title Page                                                         i

Certification                                                     ii

Dedication                                                       iii

Acknowledgement                                            iv

Abstract                                                           vi

Table of Contents                                             vii

CHAPTER ONE: BACKGROUND OF THE STUDY

  1. Introduction                                             1
    1. Statement of problem of the study           3
    1. Aims and objectives of the study             3
    1. Significance of the study                          4
    1. Scope of the study                                   6
    1. Limitation and constraints of the study   8
    1. Definition of terms                                   9

CHAPTER TWO:

2.0   LITERATURE REVIEW                                   12

2.1   Concept of environmental complex variables   13

2.2   Marketing environmental complexity               14

2.3   The external marketing environment               16

2.4   Marketing communication                       24

2.5   Promotional tools                                     27

2.6   Advertising as a promo tool                     29

2.7   The learning organization                                31

2.8   Hypothesis formulation                           32

CHAPTER THREE

  • Research methodology                             34
    • Population sampling and sample size      35
    • Research design                                       36
    • Sources of data collections                      38
    • Method of data collections                               39
    • Instrumentation, validity and reability of instrument 42
    • Method of data presentation and analysis               42

CHAPTER FOUR

  • Brief history of case study                                46
    • Presentation and analysis of data            47
    • Hypothesis testing                                           57   

CHAPTER FIVE: SUMMARY, CONCLUSION AND RECOMMENDATION

  • Summary of report                                           64
    • Conclusion                                                      64
    • Recommendations                                           65

Questionnaire                                                  67

References                                                       69

CHAPTER ONE

1.1   INTRODUCTION

        Environments complexity is a determent to the choice of promotional choice in a marketing oriented organization. Although, the environment variable are numerious and are subdivided into three (3) major sub-sectors (the macro, immediately or tasks and the micro environment) its complexity has immense influence on the choice of the promotional tools adopted or that can be adopted by marketers to create awareness for the product carried. Although the topic may have a wider scope the researcher streamlined it down to a more researchable scope making promo tools.

        Both human beings, business concern are responsible to the forces in the environment. No one can live in Isolation. Business must take care of both economics and social aspect of life, that is making money must not suppress the welfare, culture and social life of the public. Therefore business must study the needs and want of the environment and produce and sell product and self products and service that will satisfy them.

        The internal and external environment of business must be taken noted of the internal environment like, organization structure, location of business, staff facilities within the business place, union etc. We also have external environment, such as the political, legal union, technology, competition, government etc.

        A good marketers must be conscious of all the environmental factors that may affects marketing amidst numerous forms producing and rendering similar products/ services.

        In study the both the external and the internal factors of environment will let the organization to know the promotional tools that will be effective for each environment.

        For organization or company’s product to gain credibility and acceptability in the mind of prospective consumers, it has to strategies the kind of promotion that will fit the environments.

1.2   STATEMENT OF THE PROBLEMS

        The level of influence of environmental elements on the choice of promotional tools to be adopted for the choice of promotional campaign in a marketing organization is of major concern to modern marketing.

  1. What are the significance of environmental complexity to a promotional tools?
  2. What effects does it have on market share and profitability?
  3. The extent to which culture can affect advertising.

1.3   OBJECTIVES OF THE STUDY

        The primary objective of this study is to enable the researcher to fulfill the perquisite for the award of Higher National Diploma in marketing. The secondary objectives are as follows:

  • To understand the interrelationships between the environmental element (marketing) and the promotional tool choice in other for the company to achieve it’s promotional objectives and help the organization to achieve its overall profit and other objective.
  • To examine the effect of environment on promotional activities.
  • To increase the organizational profit.

1.4   SIGNIFICANCE OF THE STUDY

        Since all organization and business have come to realize the important of sales promotional for achieving the organization objective; This study is of immense value or benefit to the following:

  • Academic
  • Government
  • Public i.e. customers and consumer
  • Company
  • The Researcher.

Academic: This study has a vital impact to may academically as it will effectively contribute to both the knowledge to the researcher and academy in general it will contributes to marketing literature which will serve as reference points.

Government: It will improve revenue base for the government collection of taxes. The government should ensure the target market has to be large enough to make the marketing effort financially worth while.

Public: It is of significance to the buyer or the target market as it creates awareness, educate and appealing to the consumer or a particular product discourage dissonance.

Company: This study is of significance to the manufacturer as if enables them to choose an appropriate and understand effectiveness of sales promotion for the sales of the product and benefit derived from the product both local and international market, that will improve the profitability of expansion.

The Researcher: The researcher should measure the market characteristic of different segment and the member of the segment must be capable of been actually identified, the various used to categorize them, must be measurable, it’s very significance for the researcher because various educational background can be used a based for segmenting particular product.

ENVIRONMENTAL COMPLEXITY AS THE DETERMINANT OF CHOICE OF PROMOTIONAL TOOLS IN MARKETING ORIENTED ORGANIZATION (A CASE STUDY OF JMK SUPERMARKET, ILORIN)