STUDY OF EFFECTS OF FRUSTRATION ON NIGERIAN SECRETARIES (CASE STUDY OF COAL CORPORATION ENUGU)
To test the fact, four hypothesis were drown.
(1) managers as well as workers can cause frustration
(2) Frustration can decline productivity
(3) A frustrated secretary is a corrupt worker
(4) Frustration always lead to aggression.
The hypothesis were tested based on responses from the respondents vide the questionnaire.
Therefore personal recommendations were made like training the secretaries very well, provision of facilities, re-creational activity, paying as and when due and others to avoid frustration.
Approval Page
Dedication
Acknowledgement
Abstract
Table Of Content
1.0 IntroductionÂ
1.1 Background Of The Study
1.2 Statement Of The Purpose
1.3 Purpose Of The Study
1.4 Scope Of The Study
1.5 Significance Of The Study
1.6 Research Questions
1.7 HypothesisChapter Two
2.1 Literature ReviewÂ
2.2 Who Is A Secretary And What Are His Roles
2.3 The Meaning Of Frustration
2.4 Causes Of Frustration
2.5 The Effect Of Frustration
2.6 Summary Of The ChapterChapter Three
3.1 Research DesignÂ
3.2 Area Of The Study
3.3 Population Of The Study
3.4 Sample And Sample Procedure
3.5 Instrument For Data Collection
3.6 Validation Of Research Instrument
3.7 Reliability Of Research Instrument
3.8 Method Of Administration Of The Research Instrument
3.9 Methodology Analysis
Chapter Four
4.0 Data Presentation And AnalysisÂ
4.1 Determination Of Sample Questionnaire
4.2 Presentation Of Data
4.3 Analysis Of DataChapter Five
5.0 Findings, Implications, Recommendation, Conclusion And Limitations
5.1 Findings
5.2 Implication
5.3 Recommendation
5.4 Conclusion
5.5 Limitation.
Appendix
Questionnaire
Bibliography