TABLE OF CONTENTS
CHAPTER TITLE PAGE
Fly Leaf
Title Page – – – – – – – i
Certification – – – – – – ii
Dedication – – – – – – – iii
Acknowledgements – – – – – iv-v
Table of Contents – – – – – – vi-viii
List of Tables – – – – – – ix-x
List of Appendices – – – – – – xi
Abstract – – – – – – – xii
- INTRODUCTION – – – – – 1
- Background of the Study – – – – – 1-3
- Statement of Problem – – – – – 4
- Objective of the Study – – – – – 4
- Research Question – – – – – 5
- Scope of the Study – – – – – 5
- Significant of the Study – – – – – 5-6
- Limitation of the Study – – – – – 6
- Definition of Terms – – – – – 6-7
2.0 REVIEW OF RELATED LITERATURE – – 8
2.1 Utilization of ICTs – – – – – 8
2.1.1 Communication – – – – – – 8
2.1.2 Digital Coverage – – – – – – 10
2.2 Organization Development of Banks and the Impact of Information Technology Acts on Banking Sector – 10-11
2.3 Organization, Efficiency, Productivity Profitable – 11-14
2.4 Theoretical Framework – – – – – 14-16
2.5 Review of Studies – – – – – – 16-20
3.0 RESEARCH DESIGN AND METHODOLOGY 21
3.1 Research Design – – – – – – 21
3.2 Population of the Study – – – – – 21-22
3.3 Sample and Sampling Procedure – – – 22
3.4 Instrument for data Collection – – – – 22-23
3.5 Validity and reliability of Instrument – – – 23
3.6 Method of data presentation and Analysis – – 23-24
4.0 DATA PRESENTATION, ANALYSIS AND DISCUSSION
4.1 Data Presentation and Analysis – – – – 25-35
4.2 Summary of Findings – – – – – 35-37
5.0 SUMMARY, CONCLUSION AND RECOMMENDATION
5.1 Summary – – – – – – – 38
5.2 Conclusion – – – – – – – 38-39
5.3 Recommendation – – – – – – 39-40
Reference
Appendix/Appendices
ABSTRACT
This study examines the impact of information and communication technologies in banking sector (A study aimed at finding out the extent to which ICTs have been integrated into banking sector. The survey method was used as a suitable research design and a census sampling technique was employed, which tend to study the entire population. A total of 332 Questionnaire were issued out, but 320 were completed and returned and consequently analyzed for the study. This revealed that ICT have impacted in the banking sector. It has also been discovered that ICT have improve in efficiency and productivity in the performance of the bank. Also ICT application enhances intra and interbank transactions in the banks. For more efficient use of ICT by the banks improve men on the computer literacy of banks workers and the power supply to the bank to ensure uninterruptable usage of ICTs were recommended. Finally there is need to have either a comprehensive security system by each bank or security network, also emphasized ICT application and devices by all the banks to curb ICT related fraud.
