THE IMPACT OF BUSINESS POLICY IMPLEMENTATION ON THE PERFORMANCE OF BUSINESS ENTERPRISES (A CASE STUDY OF CHAMPION BREWERIES PLC, UYO, AKWA IBOM STATE)
ABSTRACT
This project was set to assess the Impact of Business Policy Implementation on the Performance of Business Enterprises using Champion Breweries Plc Uyo, Akwa Ibom State as a case study. To achieve this objective, the project was divided into five chapters. The sample size of fifty (50) was used in this study and the respondents consisted of the staff working in Champion Breweries Plc, Uyo Akwa Ibom State. A self developed questionnaire form was personally administered by the researcher. The study used the Descriptive method and Chi-square statistical tool in the analysis of data. The analysis of data revealed very high impact of managerial decision on production and satisfaction, High impact of operative decision on production and satisfaction, High impact of functional decision on production and very high impact on satisfaction. The study concluded that Business Policy Implementation has a significant impact on the performance of Business Enterprises. It was recommended that qualified mangers should be employed in the business organizations so that they will be able to formulate good and sound policies. Staff at all levels should be allowed to contribute meaningful ideas towards policy formulations, and Policy should be based on organizational facts, judgment and flexible but with high degree of permanency.
TABLE OF CONTENTS
Title – – – – – – – – – – i
Approval Page – – – – – – – – ii
Certification – – – – – – – – iii
Dedication – – – – – – – – iv
Acknowledgements – – – – – – – v
Abstract – – – – – – – – – vii
Table of Contents – – – – – – – viii
List of Tables – – – – – – – – xii
CHAPTER ONE
INTRODUCTION
1.1 Background of the Study – – – – – 1
1.2 Statement of the Problem – – – – 3
1.3 Objectives of the Study – – – – – 4
1.4 Research Questions – – – – – – 5
1.5 Statement of the Hypothesis – – – – 6
1.6 Significance of the Study – – – – – 8
1.7 Scope of the Study – – – – – – 9
1.8 Limitation of the Study – – – – – 9
1.9 Organization of the Study – – – – 10
1.10 Definition of terms – – – – – – 11
CHAPTER TWO
REVIEW OF RELATED LITERATURE
Preamble – – – – – – – – – 13
2.1 Concept of Business Policy – – – – 14
2.2 Procedures of Policy Formulation – – – 15
2.3 Coverage of Policy – – – – – – 17
2.4 Implementation of Policy – – – — – 23
2.5 Control of Policy – – – – – – 25
2.6 Relationship between Business
Policy and Strategy – – – – – 28
2.7 The Impact of Business Policy on
the Performance of business enterprise – – 29
2.8 Strategy Management – – – – – 32
CHAPTER THREE
RESEARCH DESIGN AND METHODOLOGY
Preamble – – – – – – – – – 33
3.1 Research Design – – – – – – 33
3.2 Population of the Study – – – – – 34
3.3 Sample Size – – – – – – – 34
3.4 Sampling Technique – – – – – – 35
3.5 Instrumentation – – – – – – 35
3.6 Method of Data Analysis – – – – – 36
3.7 Problem of Data Collection – – – – 38
CHAPTER FOUR
DATA PRESENTATION, ANALYSIS AND INTERPRETATION
Preamble – – – – – – – – – 41
4.1 Analysis of Research Questions – – 41
4.2 Test of Hypothesis – – – – – 48
4.2 Discussion of findings – – – – 67
CHAPTER FIVE
SUMMARY OF FINDINGS, CONCLUSION AND RECOMMENDATIONS
Preamble – – – – – – – – – 71
5.1 Summary of Findings – – – – – 71
5.2 Conclusion – – – – – – – 72
5.3 Recommendations – – – – – – 72
References
Appendix
LIST OF TABLES
Table 3.1 Sample Selection – – – – – 34
Table 4.1.1: Responses to Questionnaire Question
One, Section B – – – – – – – 42
Table 4.1.2: Responses to Questionnaire
Question Two Section B – – – – 43
Table 4.1.3 Responses to Questionnaire Question Three,
Section B – – – – – – 44
Table 4.1.4. Responses to Questionnaire Question Four,
Section B – – – – – – – 45
Table 4.1.5: Responses to Questionnaire Question Five,
Section B – – – – – – – 46
Table 4.1.6: Responses to Questionnaire Question Six,
Section B – – – – – – – 47
Table 4.2.1 A: Observed Frequency Table for
Hypothesis One – – – – – – 49
Table 4.2.1 B: Expected Frequencies Table for
Hypothesis One – – – – – – 50
Table 4.2.1 C: Comparison of Observed and Expected
Frequencies for Hypothesis One – – 50
Table 4.2.2 A: Observed Frequency Table for
Hypothesis Two – – – – – 52
Table 4.2.2 B: Expected Frequency Table for
Hypothesis Two – – – – – – – – 53
Table 4.2.2 C: Comparison of Observed with Expected
Frequencies for Hypothesis Two – – – – 53
Table 4.2.3 A: Observed Frequency Table for
Hypothesis Three – – – – – – – – 55
Table 4.2.3 B: Expected Frequency Table for
Hypothesis Three – – – – – – – 56
Table 4.2.3 C: Comparison of Observed with Expected
Frequencies for Hypothesis Three – – – – 56
Table 4.2.4 A: Observed Frequency Table for
Hypothesis Four – – – – – – – 58
Table 4.2.4 B: Expected Frequency for Hypothesis Four – 59
Table 4.2.4 C: Comparison of Observed with Expected
Frequencies for Hypothesis Four – – – – 59
Table 4.2.5 A: Observed Frequency Table for
Hypothesis Five – – – – – – – 61
Table 4.2.5 B: Expected Frequency Table for
Hypothesis Five – – – – – – – 62
Table 4.2.5 C: Comparison of Observed with Expected
Frequencies for Hypothesis Five – – – – 62
Table 4.2.6 A: Observed Frequency table for Hypothesis Six -65
Table 4.2.6 B: Expected Frequency Table for Hypothesis Six –66
Table 4.2.6 C: Comparison of Observed with Expected
Frequencies for Hypothesis Six – – – – 66
CHAPTER ONE
INTRODUCTION
1.1 Background of the Study
Policy is a guide that established a parameter for making decision. It is a broad guide to action that sets a rational limitation to a manager’s action. As such policies are behavioral guidelines that set boundaries on what managers can and cannot do. Generally, policies provide managers with criteria to follow in order to achieve the organizational objectives. However, in some cases, major policies guide the execution of primary objectives as well. Business policy therefore is a statement, either expressed or implied of those principles and roles that are set up by executive leadership as a guide and constraints concerning what should be. Business policy like most other areas of management brings the benefit of years of distilled experience in strategic decision making to the organization and also the managers.
