INFLUENCE OF ICT ON WORK PERFORMANCE (A CASE STUDY OF AKWA IBOM STATE POLYTECHNIC)
Background of the study
Nowadays, the significance of information and communication technology both as a strategic and tactical resource in work performance in organization and as a major resource of added value is known well to everyone. ICT has always been considered as a competitive advantage in the business environment for effective performance. But the important thing is that the actual changes that could increase the potential value of information would occur if the organization is able to use this important resource through the application of new technology. ICT with features such as storing, processing, marketing, and transferring a large bulk of data can assist management to improve the organization’s performance. In addition, the significance of productivity and the necessity of its assessment have received much attention given the increasing levels of competition, technology complexity, diversity of tastes, lack of resources, and rapid exchange of information.
For a time, some suggestions are offered on how to manage human resources with an approach emerged as organization work performance. In fact, organization work performance emerged through widespread use of Crew Resource Management (CRM), aiming at transferring communication structure principles based on ICT dealing with issues related to clients and employees. Organization work performance is, in a general sense, an efficient mechanism, plan, and technology in the field of management dealing with how companies are communicating with their new and old employees. Like other new managerial concept, organization work performance is viewed as an efficient mechanism that provides mutual and shared values for employers and employees.
There is general agreement among psychologists that man experiences a variety of needs, there is considerable disagreement as to what these needs are and their relative importance (Van Rooyen, J. 2006) One of the basic problems in any organization is how to motivate people to work. Motivating people to work entails, meeting their needs. This is because people working in the organization to meet workers needs affect the satisfaction, which the workers derive from their job
The satisfaction that the workers derive from their job can affect their motivation to work. People are motivated by various factors at different times, according to Wilkinson et al (2007) the first factor is the combination of the individual perceptions of the expectations other people have of them, and their own expectations of themselves. This happens because people come into work situations with various expectations. This is why a balance must be struck as much as possible between organizational objectives and individual aspirations (Sulcas, P. 2007). The essence of this is to ensure a situation where the individual is motivated while the organization is achieving established objectives
1.2 Statement of the Study
The world today is a global market in which the internet is the most important sort of information for effective performance. Since the advent of social media sites in the 1990s, it is assumed in some quarters that the organization performance of Akwa Ibom state polytechnic is facing a lot of neglect and challenges. The managerial system in Akwa Ibom State Polytechnic is faced with so many challenges which have certainly brought about a rapidly decline in the quality of work performance to them. There is a deviation, distraction and divided attention between social networking activities and their work performance.
1.3 Objectives of the Study
This study examines the influence of ICT on work Performance of Akwa Ibom State Polytechnic Specifically, the study seeks;
- to examine the role of ICT on work performance in Akwa Ibom State Polytechnic.
2 to look at various techniques of ICT on work performance higher productivity in Akwa Ibom Polytechnic.
- to ascertain how the use of ICT has influenced the work performance in Akwa Ibom State Polytechnic .
1.4 RESEARCH QUESTIONSIt is in view of the above problems that the following questions arise1. What is the role of ICT on work performance in Akwa Ibom State Polytechnic? 2. What are the various techniques of ICT on work performance for higher productivity in Akwa Ibom State polytechnic?
- How does ICT influence the work performance in Akwa Ibom State polytechnic?
1.5 Scope of the Study
The research on the influence of ICT on work performance covers all areas work performance in Akwa Ibom State Polytechnic.
1.6 Significance of the Study
This study at the end will be valuable material to the general public as it will bring out a true picture of the influence of ICT on work performance.
The study will also enlighten the of Akwa Ibom State Polytechnic on the need for ICT in a work place.