MANAGEMENT INFORMATION SYSTEM AS A TOOL FOR SUSTAINABLE ECONOMIC DEVELOPMENT

MANAGEMENT INFORMATION SYSTEM AS A TOOL FOR SUSTAINABLE ECONOMIC DEVELOPMENT

CHAPTER ONE

  • INTRODUCTION

There is no university accepted definition of an MIS and those that exist reflect the emphasize and prejudices of the particular writer. the team MIS has becomes almost synonymous with computer based date processing and indeed many books with MIS in the title turn out to be exclusively concerned with topics out to be exclusively concerned with topics such as systems analysis, file design and the various other technical facets of computer based systems. This emphasis results in a production oriented definition of MIS of which the following by INFOSEC is a typical example: any telecommunication and/or computer related equipment or inter connected system or sub-system of equipment that is used in the acquisition  storages, manipulation, managements, movement, control, display, switching, interchange, transmission or reception of voice and or data, and includes software, fire wave and hardware, (national information systems) security glossary NST ISSI NO. 4009, 1999. this book does not take a production oriented view and emphasis that the means of  producing the information whether by computer ore manual methods is a secondary consideration compared with the importance of ensuring that the correct problems are addressed and that relevant information us available when, where, and in the form of required to be usable by management. The and only then, should the means of producing information be considered. This book takes a decision focus to the design and operation of the MIS which means that the information system is view as a means of processing data.  i.e. the routine facts and figures of the organization into information which is them used for decision making. It is changes in decision behaviour which distinguish data, from information. Management information systems, helps business optimize, business process address information need of employers and various stakeholders and take inform strategic decision. However, budget allocation and monitoring issues can affect the efficiency of management information system. Every aspect of management in the modern are relies heavily on information to thrive. Nothing, moves in an organization without information and it is generally believed that information is power and that he who has it has power to control organization. MIS is a modern phenomenon concerned with the used of appropriate information that will lead to better planning, better decision and better result.

 

1.1   BACKGROUND OF THE STUDY

Airtel formally known as mobile telecommunication company (Vodafone M.T.C) began its operation as a telecommunication outfit in Kuwait 1983. It was the region first mobile operation and since the initiation of their 3x3x3 exposition strategy in 2003. But here in Nigeria Airtel Telecom. has some previous interceding brand which existed before the mother network. the order of the outfit here in Nigeria stated when telecommunication operation becomes imperative in 2003. The fist brand of the outfit as at then was ECINECT wireless. this was the first brand of the mother network have in Nigeria for the period of two years of the operation ECONECT wireless changes it brand to other brand called V.mobile. This base on the expansion strategy of the company to become one of he most outstanding telecom firm. V. mobile had her bearing in Nigeria market with so many achievement and rural outreach. The network after which decided to rebrand the company than later leads to  new brand called CELTEL 2006. Celtel now took the operation till the August 2008 then later taken over by Zain telecommunication. Zain on her own host 22 counties across the middle east of Africa that is operation on threw brand. And the company is planning on becoming one of the companies in the world. Nov. 2010 Airtel take over form Zain and has achieved so much within the short period of operation with  many branches and offices. on this research, the Uyo branch is used as the case study of my research study as the whole.

1.2   STATEMENT OF THE PROBLEM

The problems is these have been some problems that face management information system of Airtel telecommunication Uyo branch. This study attempts to highlight the problem of sustainability of their profitability and make possible solution to the problems, among the problems include:

  1. lack of management involvement with the design of the MIS
  2. narrow and or inappropriate emphasis on the use of computer system
  • Undue concentration on low0-level data processing applications particularly in the accounting area
  1. Lack of management knowledge of computer particularly in small and medium sized enterprises (SMEs)

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