THE EFFECT OFFICE ENVIRONMENT ON THE MORAL AND PRODUCTIVITY OF SECRETARIES IN BUSINESS ORGANIZATIONS IN ENUGU NORTH LOCAL GOVERNMENT AREA ENUGU STATE
ABSTRACT
A lot of employees think that their secretaries are not producing as much as they should. That they are not working up to maximum capacity where as there is room for improvement in their job performance. In order for any organization to achieve its basic objectives, it must lay strong emphasis on the way it observes the environmental factors that affect their organizations as a whole and that of the secretary in particular.
Efficient performance is contingent upon the proper match between he secretary and the job on the other hand and the environmental factors or physical conditions affecting her performance on the other hand. In this research work, attempt were made to identify and analyze the good physical factors influencing secretary’s job performance. The project is divided into five chapters. Chapter one covered the general introduction, statement of problem, working hypothesis, purpose of the study scope of the study, and determination. Chapter two death with the review of related literature. To defined what is meant by good physical conditions in an office and the scope of the good physical condition that were effect expected to be seen in an office environment and the effect on the secretary’s productivity.
Chapter three deals with research methodology used in obtaining the relevant data to the study. It also highlighted the sample size and the research design, the administration and development of research instrument. It highlighted the type of statistical analysis method used in analyzing the data collected as well as the validation instruments.
Chapter four deals with the findings, interpretation, analysis of data collected as ell as the testing of hypothesis. He data were analyzed using the percentage method only. The study was concluded with chapter five which included summary to findings, conclusion and recommendations, limitations.
