THE ROLE OF COMPUTER IN PROMOTING EFFICIENCY IN NIGERIAN COMMERCIAL BANKS ( A CASE STUDY OF FIRST BANK PLC)
ABSTRACT
The study in the role of computer in promoting efficiency in Nigeria Commercial Bank with practical interest was carryout the following objectives
1.         Based on the extensive review of books, journals, and related works.
2.         To find out if the computer has any effect in promoting efficiency in the Nigeria Commercial Bank Plc Enugu.
3.         To ascertain if computer has any significant influence on the time spent by customers in their banking transactions.
In order to achieve the above questionnaire were prepared and administered top population comprising staff and customers Plc within Enugu in addition extensive literature review was carried out.
The following findings are researched.
1.        That the use of computer has significantly improved banking transactions in the First Bank Plc Enugu.
Based on this the following recommendations were made: –
1.     The management of First Bank Plc should continue to advance in the use of computers as its benefits to bank cannot be over-emphasize in terms of profitability, reliability and efficiency.
2.     It is researcher option that computerization of bank service will be a must in banking industry for improve performance and profitability.
CHAPTER ONE
INTRODUCTION
1.1Â Â Â Â Â Â BACKGROUND OF THE STUDY
The general observation in the past regarding data collection and processing has been done manually, but as the business advances as there are today emergency of computerized data collection storage analysis and application has been came necessary.
This development in business growth and expansion reviewed good and efficient communication facilities.
Consequently Nigeria as a rapid developing nation with rapid growth in her economic, social and political spheres cannot afford the risk of poor documentation as a result of ineffectiveness in data collection and storage.
Hence, the need for computerized system in her activities due to the increase volume of business, which involves a lot of record keeping and information.
Besides, it helps to avoid time wasted exercise each time that such information has to be retrieved fro analysis.
This has led to the development of the country especially in the business sector, inclusion banking where such services are desired. Thus, this has improved not only the accounting system in the banks especially the First Bank Plc Enugu but has tremendously helped in our data collection analysis and storage.
