AN INVESTIGATIONS INTO THE FACTORS THAT INFLUENCE STUDENTS MISBEHAVIOUR AND FACTORS THAT DETERMINE QUALITY EDUCATION IN NIGERIA TERTIARY INSTITUTIONS ( EDUCATION PROJECT TOPICS AND MATERIALS)
1.1 BACKGROUND TO THE STUDY
The concept of quality has attracted many definitions from several scholars. Kalusi, (2001) argued that quality is a complex concept and there is hardly any consensus. According to DuBrin, (2007) quality is a desirable attribute of a product or service that distinguishes it for the person seeking the attribute. Viewed from this definition, quality could be said to have the attribute of worth and acceptance. Nevertheless, DuBrin maintained that good quality should possess the characteristics of conformance to expectation, conformance to requirement, excellence and value and loss of avoidance.
Asiyai and Oghuvbu (2009) defined quality as a measure of how good or bad the products of higher education institutions in Nigeria are in terms of their academic performance and meeting established standards. World Organization of Standardization, (2004) defined quality as the totality of features and characteristics of a product of services that bear on its ability to satisfy stated needs. Article 11 of the World Declaration on Education, (2003) sees quality as a multi-dimensional concept which should encompass all the functions and activities in schools. Such activities of higher educational institutions has been highlighted as teaching, research and scholarship, community service, staffing, students, infrastructures and educational facilities, equipment and the academic environment (World conference on higher education, 2011). High quality delivery is a prerequisite for effective productivity in education industry and hence quality education is an instrument for effecting national development. According to Ekong (2006), quality builds knowledge, live skills, perspectives, attitudes and values. When quality education is delivered high enough to meet set standards, the products of education should be able to perform well in the world of work in real life situation. When quality is low, performance cannot meet the set standards. Hence one can say that the quality of education has declined below set standard.