THE EFFECT OF INFORMAL ORGANIZATION ON THE PERFORMANCE OF FORMAL ORGANIZATION IN NIGERIA (A CASE STUDY OF NTA, UYO)

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ABSTRACT

The aim of this research was to analyze critically the roles and the problems of informal organization in Nigeria, using Nigeria Television Authority (NTA), Uyo as a case study to accomplish research objective. The study adopted survey research design while convenience sampling technique was used to select twenty (20) as the sample size and the respondents for the study. The instrument for the study was self-developed questionnaire forms personally administered. Data collected were analyzed using statistical tool which involved the use of percentage and frequency tables. The study revealed the findings on the effect of employees self interest in informal organization on formal organization output is very high positive effect, while the effect of employee self interest in informal organization on formal organization communication and morale is high positive effect. This paper has provided useful recommendations such as: managers and organization leaders should consider and make use the grape-vine information as input for improved performance. Informal organization should serve as a check on management excesses and authoritarianism, the organization should draw up a calendar and time table that should be effectively adhered to the organization.

TABLE OF CONTENTS

TitlePage      

Approval Page –      –      –      –      –      –      –      –      ii

Certification    –      –      –      –      –      –      –      –      iii

Dedication –    –      –      –      –      –      –      –      –      iv

Acknowledgements        –      –      –      –      –      –      v    

Abstract  –      –      –      –      –      –      –      –      –      vii

List of Table    –      –      –      –      –      –      –      –      viii

Table of Contents – –      –      –      –      –      –      –      ix

CHAPTER ONE

INTRODUCTION

1.1  Background of the Study –     –      –      –      –      1

1.2 Statement of the Problem –   –      –      –      –      4

1.3  Objectives of the Study –      –      –      –      –      5

1.4  Research Questions –      –      –      –      –      –      5

1.5  Significance of the Study –      –      –      –      –      6

1.6  Scope of the Study –      –      –      –      –      –      7

1.7  Limitation of the Study   –      –      –      –      –      7

1.8  Organization of the Study      –      –      –      –      –      8

1.9  Definition of Terms –      –      –      –      –      –      9

CHAPTER TWO

REVIEW OF RELATED LITERATURE

2.1   Definition to Informal and Formal Organization – 11

2.2   Causes of Informal Organization   –      –      –      12

2.3   The Relationship between Formal and

       Informal Organization    –      –      –      –      –      14

2.4   Differences between Informal and Formal

Organization – –      –      –      –      –      –      –      14

2.5   Impact of Informal Organization on Formal

       Organization Performances    –      –      –      –      17

2.6   Factors Affecting Informal Organization       –      –      18

CHAPTER THREE

RESEARCH DESIGN AND METHODOLOGY

3.1   Research Design    –      –      –      –      –      –      20

3.2   Population of the Study –      –      –      –      –      20

3.3   Sample and Sampling Technique   –      –      –      20

3.4   Instrumentation –  –      –      –      –      –      –      21

3.5   Method for Data Analysis             –      –      –      –      21

3.6   Problems for Data Collection –             –      –      –      22

CHAPTER FOUR

DATA PRESENTATION, ANALYSIS AND INTERPRETATION

4.1   Analysis of Research Questions     –      –      –      23

4.2  Discussion of Findings    –      –      –      –      –      27

CHAPTER FIVE

SUMMARY OF FINDINGS, CONCLUSION AND

RECOMMENDATIONS

5.1   Summary of Findings    –      –      –      –      –      29

5.2   Conclusion     –      –      –      –      –      –      –      29

5.3   Recommendations  –      –      –      –      –      –      30

References

Appendix