THE IMPACT OF LEADERSHIP STYLE ON WORKERS PERFORMANCE A CASE STUDY OF GUARANTEE TRUST BANK PLC SOKOTO BRANCH
ABSTRACT
This research examined the relationship between leadership styles of managers and the effect of the leadership style on workers performance in GTBank Plc, Sokoto Branch. For this purpose data was collected from three (3) branches of GTBank plc, in Sokoto. Quantitative method of social research was used in conducting the research as such questionnaire was administered in collecting information from the respondents. The result that emerge from the research indicate that the X2 = 89.2 for hypothesis one and X2 =90.2 for hypothesis two. Therefore, the researcher recommends a more cooperation to foster among stakeholders and employees and also, they should set up a quarterly meeting to get leadership feedback. Finally, the researcher recommends that managers should adopt a good transactional leadership style to boost the morale of workers which will in turn improve their productivity and performance.
CHAPTER ONE
- BACKGROUND TO THE STUDY
There is hardly any conversation today in Nigeria that doesn’t begin with the word “leadership”. Leadership in government, organization, mosque/churches and even in schools and family. There are also leadership issues being discuss in several parts of world today. Government has fallen and an organization has fail due to bad leadership and issue of failed banks in Nigeria. There cannot be leadership without followership.
Leadership styles can either motivate or discourage employees (workers), which in return can cause employee’s increase or decrease in their level of performance. That is, a particular style of leadership has a direct influence or effect on the productivity of an employee or employees. According to Schyns & Sanders (2007), the sources of employee job dissatisfaction include inadequate salary, conflicting job demands (from the leadership) and absence of promotion prospects.
For efficiency purposes, an effective leadership style, one that positively affects employees’ satisfaction and results in better performances, effectiveness and productivity is clearly desirable (Turner & Muller, 2005).
For every organization who wants to remain and wax stronger in a global market competitive environment must engage the service of good leaders. The effective leadership style certainly improves workers and organizational productivity. Ojokuku, Odetayo and Sajuiygbe (2012) confirmed that leadership style is the major determinant of any organization success especially in Nigerian
banks. Williams (2009) pointed out that leadership creates understanding and recognition of a group’s undertaking, purpose and make the workers to know beyond their own wants and needs for the good of the cluster.
THE IMPACT OF LEADERSHIP STYLE ON WORKERS PERFORMANCE A CASE STUDY OF GUARANTEE TRUST BANK PLC SOKOTO BRANCH
