Abstract
The public service exists for the smooth running of the state and country in term of helping in translating government proposal and policies into action. The thrust of public service in sometimes not achievable which amounts to poor productivity and service delivery that heads to under development of the state. How efficient and effective government is depend on a numbers and extents of the environmental factors in which public administrative system operates. In view of the above, this work was divided into five (5) chapters in order to examine the challenging socio- political factor be delivery productivity and service delivery in Owerri municipal council public service of which after investigation, distribution and collation of question, the researcher observed that political instability, organizational conflict, sexual harassment, nepotism, ethnicity, federal character principle, corruption, God-fatherism instead of merit system and administrative efficiency, motivation, conducive environment and ethical standard are the socio political factor that affect and militate against sustainable and improved productivity. Therefore, this work is to the view that when the above socio-political factors are properly addressed there will be improvement and increase in productivity and service delivery in the public service of Owerri council.
TABLE OF CONTENT
Title page i
Certification ii
Dedication iii
Acknowledgement iv
Abstract v
CHAPTER ONE
| 1.0 | Introduction 1 | |
| 1.1 | Background of the study 1 | |
| 1.2 | Statement of the problem 4 | |
| 1.3 | Objectives of the study 5 | |
| 1.4 | Research questions 6 | |
| 1.5 | Statement of hypothesis 7 | |
| 1.6 | Significance of study 7 | |
| 1.7 | Scope of the study 8 | |
| 1.8 | Limitation of study 9 | |
| 1.9 | Definition of term 10 | |
| CHAPTER TWO | ||
| 2.0 | Literature review 15 | |
| 2.1 | Introduction 15 | |
| 2.2 | Review of the concept of public service in Owerri municipal council 15 | |
| 2.3 | An analysis of state productivity in Owerri municipal council 19 | |
| 2.4 | The role of motivation in improving performance in Owerri municipal council 22 | |
| 2.5 | An overview of problem in the public service 24 | |
| 2.6 | Socio- political factor affecting productivity and performance in the public service and as it relate to Owerri municipal council 28 | |
| 2.7 | Summary of the Literature Review 39 References 43 | |
| CHAPTER THREE | ||
| 3.0 | Research design and methodology 45 | |
| 3.1 | Introduction 45 | |
| 3.2 | Research design 45 | |
| 3.3 | Sources/ method of data collection 46 | |
| 3.4 | Population and sample size 46 | |
| 3.5 | Sample techniques 47 | |
| 3.6 | Validity and reliability of measuring Instrument 47 | |
3.7 Method of data analysis 48
CHAPTER FOUR
4.0 Presentation and analysis of data 49
4.1 Introduction 49
4.2 Presentation of data 49
4.3 Analysis of data 50
4.4 Test of hypothesis 58
4.5 Interpretation of result 59
CHAPTER FIVE
5.0 Summary, conclusion and recommendation 61
5.1 Introduction 61
5.2 summary of finding 61
5.3 Conclusions 64
5.4 Recommendations 65
Reference 67
Appendix 70
Appendix 11 71
CHAPTER ONE
- INTRODUCTION
1.1 BACKGROUNG OF THE STUDY
The public service is an organization of government that execute the polices and decision at government. Public service also presupposes service in the organization of government .truly speaking the bulk of decisions and action taken by the government are influenced and implemented by public service. The public service exists for the smooth running of the state in terms of helping in translating government proposals and objectives into action. Although in theory, it is the prerogative of the legislature (elected political office holder) to make and formulate policies and the public servant(Bureaucrats)are responsible for the successful and effective implementation of these policies and programmes. even though, the mandate the dries have a case in the favour of this assertion.
The public servant who are made up of competently technically and professionally trained men and woman in the nest field of government make and formulate these policies which when presented to their political which when presented to their police boss are merely structure and rubber stumped. Ogunna (1999) its main goal however, and the developing countries is how to see to the formulate and execution of people oriented policies and programmes of government that will enhance the general economic welfare of citizen. However within the emergence of modern state and democracies the public service has evolved as the bed- rock of the executive arm of the government that ensure the implementation of the policies of the legislature while ensuring the continuity of government which is tailored toward the actualization of government objectives which is sine-qua-non to nation development. Ajekomo and Aroh (2003) put differently, productivity is a crucial factor in economic and social development of a nation or an organization. Productivity is goal of every organization, any organization that cannot operate to a degree of significant productivity is an important entity ogunna (1999) a productive worker or employee is a productive technical and skill manpower will be an economically and socially buoyant and viable society organization and nation spend million years to improve staff or individual who will bring about productivity improvement to their service be it private or public organization Akanwa and Ohiri (2003) efficiency and effectiveness are inter related concept associated with organization endeavour while efficiency simple describe input/out put relation, effectiveness refers to the degree to which an organization can is able to achieve high output with minimum in put (ikelegbe 1974) in public agencies and parastatals. Efficiency is often time regard of competence by which desired result are achieved it requires the goal should be achieved with minimum waste of resource in government bureaucracy. The emphasis is on attainment of goods; service and promotion of public welfare rather than profit maximization (hale 1997). It might interest you to know that public agency can be measured based on the level of the attainment or realization at policy programme and organizational goals and objectives. Generally productivity in the public service can be effective depending on whether stated intention planned and projected output (productivity) and objective are realized or not. Above all, it is note worthy to state that there are number of bed exiling institution, structural, motivational, social economic factors affecting productivity in the public service at all levels of government both federal state and local level and also in government agencies parastatals and ministries
Consequently this research work is designed to emphasize on only the social political factor affecting the municipal council Imo state and proffer possible solution to the affecting social political factors so as to ensure effective, efficient and improved productivity in the public service
1.2 STATEMENT OF THE PROBLEM
In the sphere of public service certain socio-political factors have been identify as factors responsible for low productivity in public service. Therefore, it is indeed important to state emphatically the factor responsible for poor productivity in the service. Among the factor identified as being responsible for the poor productivity in public service are
