THE STUDY OF COMPUTER LITERACY AND ITS EFFECT ON THE JOB PERFORMANCE OF MODERN SECRETARIES IN POWER HOLDING

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ABSTRACT

Since the inception of computer this present age, a lot of changes has been in the business organizations, demonstrative work and communication  filed as well. The  main aim of this study includes, whether use of computer has affected employment considerably in the secretarial sector, this study is to determine computer literacy and it effect on the job performance of modern secretaries in power holding company of Nigeria headquarters Enugu . population of the study was drawn from all professional secretaries in power holding company Nigeria limited headquarters, No5 Okpara Avenue, Enugu, Data were collected using questionnaire, interviews and oral questions the findings revealed that the use of old equipment makes secretaries work difficult and untidy even wastes time and most secretaries in the organization find it difficult to acquire new skill required to operate the computer because of management refusal to train and re-train them to be computer literate secretaries encounters many problem, like problem of calculating figures with computer not typing letter with computers, the researcher recommended that organization should provide on the job training facilities for the secretaries in order to help them improve technologically especially when new machines like computer, or word processor is introduced. The government should help the organization were secretaries are trained by providing adequate. Computer equipments and highly skilled trainers to enable them achieve aims as secretaries.   

CHAPTER ONE

INTRODUCTION

Since the inception of computer this present  age, a lot of changes has been made in business organization administration works and communication filed as well. The main aim of their study includes, whether the use of computer has affected employment considerably  in the secretarial sector.

Its as study to determine, computer literacy and it  effects on the job performance on modern secretaries in power holding company Nigeria  P. L.C Headquarters Enugu.

1.1      Background of the Study

Today, the business world is undergoing a far reaching but fortunately bloodless revolution due to the advancement in technology the business men, companies and business center, infact every being has seen the impact that new modern technology is having on peoples laves. One of the technology that have the greatest impact on our society today is “computer technology” the rapid growth’s in computer with its attendant, socio economic and political effects are being felt daily. Telecommunication efficiency would thus be impossible without the Automatic electronic computer. Computer facilitates scientific research, development, and international business, also depends on it.

In a very real since, the computer is a vital tool for management decision making processes.

Technology has evolved the functions of the secretary to rely on different types of improved and standardized equipment.

It has devised varied stages and concept far factitive productivities within and outside the organization. The single availability of both the human resources and technological  equipment facilities is in-complete for any stage  and level of implementation .

However, an effective combination of both factors will achieve the desired goals or result.

Lucy (2001), has this say about the computer as one of the technologies, it the acquisition, processing, storage and dissemination of vocal, pectoral, textural and numerical information by a micro-electrics based combination of computing and telecommunication while Ononagbo (2002) noted that “computer as one of the information technology, is now a revolution which has penetrated almost all filed of human activities thus, trans forming our economics, it is clear that the issue of study of computer literacy refers tot eh host of system, equipment and matierla  essentially which are used to achieve the set goals of a secretary functions of an office such as obtaining staring, processing and destruction will productivity.

THE STUDY OF COMPUTER LITERACY AND ITS EFFECT ON THE JOB PERFORMANCE OF MODERN SECRETARIES IN POWER HOLDING