DEVELOPING BUSINESS PROCESS (A STUDY ON NIGERIAN BOTTLING COMPANY PLC) (MANAGEMENT PROJECT TOPICS AND MATERIALS)
ABSTRACT
This thesis work is designed to basically reveal the inefficiencies that are eminent in the distribution process of the Nigerian Bottling Company; which is the company chosen for evaluation in this study; as there are huge losses of funds and other useful resources. The huge loss is as a result of the old and outdated methods employed in the distribution process of its product to its clients and customers. This thesis therefore meets the need to design a new business process that will be suggested to the company to replace the presently used in the supply and distribution unit of the Nigerian Bottling.
For effectiveness and time constraints, the researcher has limited the scope of this study only to the corporate Head Office of the company in Lagos and likewise other neighboring depots within Lagos state since operating process are the same. Observation method were employed and important personnel within the supply chain department of the company were also interviewed in order to confirm and also act as a check on the observed outcome.
Certain flaws such as time waste, income leakages among other were detected from the old business process. Coupled with the fact the sales deliveries are properly planned before hand and customers not given the opportunity to make orders ahead of time. A more robust process was designed and suggested to the firm.
1Â Â Â Â Â Â Â INTRODUCTION
1.1Â Â Â Â Â Â Background of the study
Parkinson law states that ‘’as income increases, expenses will also increase’’  Financial Success, 2008). This implies that, expenses will always catch up with income. This is not only applicable to personal income, but it’s also true for a business firm. Hence, it is not out of place to say that there will be perpetual increase in expenses even when income has remained stagnant over a considerable period of time. In order to ensure that expenditures do not rise above income, there is need to ensure that expenses are closely monitored and adequately controlled, otherwise; expenses will always rise above income; which invariably implies a loss and debt position for the firm.
For any business establishment to attain any height of business survival and continuous existence; there is constant need to always ensure that cost are properly managed and kept to a required minimum in order to ensure that profitability and growth are not hampered.
