ENVIRONMENT AND WORKERS PERFORMANCE IN A PUBLIC ORGANIZATION IN NIGERIA; A STUDY OF PROJECT DEVELOPMENT AGENCY (PRODA) ENUGU

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ABSTRACT

The topic of this study is impact of environmental factors on workers performance in public Organization in Nigeria, (A case study of project Development Agency (PRODA), Enugu. Environmental Factors are of two kinds: internal and external. They both influence the worker’s performance; therefore there is the need to find out how PRODA management are able to cope with the problems caused by the environmental factors. To carry out the study the researcher used both primary and secondary sources of data. The main instrument used to gather relevant data was the questionnaire. Harvard style of reference was used. Five research questions were drawn for the analysis. The simple statistical method of frequency and percentages were used the population size was 155 while the sample size was 113 the figure used for the analysis was 90 respondents. The validity and reliability of the instrument were tested. The researchers made some findings they include:  To a very large extent Government fiscal and tax policies affect the performance of workers in the organization. Political and legal activities of government play significant roles in the administration of the organization. Technology as a factor affect workers performance. The researcher recommended that the management of the organization should study Government Fiscal and tax policies so that it can be properly guided. The management should study government activities and take advantage of it and that it has to endeavour to abide by the laws guiding public service. The values of technology must be embraced by the management. In other words it must provide funds to buy necessary tools, equipment, etc. 

LIST OF TABLES

Table 4.1:        Distribution on the Extent of Government Fiscal and Tax Policies ……………………………………71

Table 4.2:        Government Subsidization ………………………73

Table 4.3         Distribution on how Technology Affects Workers performance ………………………………………….75

Table 4.4         how Environmental Resources Affects Job performance……………………………………………77

Table 4:5         Attitude in an Improvement of the Product/Services ……………………………..……..79

TABLE OF CONTENTS

Title Page …………………………………………………………………….i

Certification …………………………………………………………………ii

Dedication …………………………………………………………………..iii

Acknowledgement …………………………………………………………….iv

Abstract ………………………………………………………………………v

List of Table …………………………………………………………………vi

Table of Contents ………………………………………………………….viii

CHAPTER ONE

Introduction

  1. Background of the study …………………………………………1
  2. Statement of the problem ………………………………………..2
  3. Objective of the study …………………………………………….5
  4. Research Question ………………………………………………..6
  5. Scope of the Study …………………………………………………6
  6. Limitations of the study ………………………………………….7
  7. Significance of the study ………………………………………..8
  8. Definition of Terms …………………………………………….10

Reference ………………………………………………………………….12

CHAPTER TWO

Literature Review

  • Introduction …………………………………………………………13
  • What is Organization ………………………………………….14  
  • Organization complexity ………………………………………17

2.2   The Impact of Environment on Workers

performance…………………………………………………….……18

2.2.1 Management and Organizational Environment …………..20

2.2.2 The External Environment Economic ………………………26

2.2.3  External Environment: Political and Legal ……………….26   

2.3   The Impact of Human Resources on Workers performance…………………………………………………………29

2.3.1 The Importance to Human Resource Management (HRM) 32

2.3.2  Training and Development …………………………………….34

2.4     To Determine the Impact the Economy has

on workers performance ………………………………………………35

2.5   The Impact of Technology on the workers

 performance benefits and problems …………………………36

2.5.1 The External Environment: Capital, Labour,

price Levels and Customers……………………………………..40

2.6  The Impact of Social Value and Beliefs on

workers performances ……………………………………………44

  • The Impact of cultural Value ………………………………….46
  • 2.7.1 Alternative Types of culture ……………………………46
  • Summary …………………………………………………………..48

References ………………………………………………………………..49

CHAPTER THREE

RESEARCH DESIGN AND METHODOLOGY

  • Research method and Design ………………………………….52
  • Sources of Data ……………………………………………………53
  • Primary Source of Data ……………………………………….53
  • Secondary Source of Data ……………………………………53
  • Location of the Study ……………………………………………..54
  • Population of the Study ………………………………………….54
  • Sample Size and Sampling Technique ………………………55
  • Sampling Technique ………………………………………………58
  • Instrumentation ………………………………………………….59
  • Validity of the Instrument ………………………………………60
  • Reliability of the Instrument ………………………………….62
  • Data Collection ……………………………………………….…64
  • Instrument Return Rate ………………………………….…..65

CHAPTER FOUR

Presentation, Interpretation and analysis of Data

  • Research Question One ………………………………………70
  • Research Question Two ……………………………………..72
  • Research Question Three ……………………………………74
  • Research Question four ………………………………………..76
  • Research Question Five ……………………………………..78

CHAPTER FIVE

SUMMARY, RECOMMENDATIONS AND CONCLUSION

  • Summary of Findings ……………………………………….5.1
  • Recommendations ……………………………………………83
  • Conclusion ………………………………………………………84

Bibliography ……………………………………………………….…86

Appendix ………………………………………………………………89

Questionnaire …………………………………………………………90

CHAPTER ONE

INTRODUCTION

1.1   BACKGROUND OF THE STUDY

        An organization is a combination of people or individuals efforts working together on pursuit of certain purpose called organizational goals. It is any group of two or more people working to achieve goal or goals. The goals may be such a thing as profit, spreading of knowledge, national defence, social satisfaction e.tc when people thus combine, certain characters emerge which make the combination organization (Griffin 1984: 25).

        All administrators, whether they operates in private business, a government agency, a church, a charitable organization or a university, must in varying degrees take into accounts the elements and forces of their environment. While they may be able to do little or nothing to change these forces, they have no alternative but to respond to them. They must identify, evaluate and react to the forces that may affect its operations. (weihrich and koonts 2003:58).

Organization are made up of people and others primarily, the administrator is there to combine other resources. These resources are combine with a view to attaining organizational goals. If the administrator fails to abide by the forces of the environment, he cannot achieve the goal for which the organization was set. Environment include internal and external environments (Akpala 1998: 2).

  1. STATEMENT OF THE PROBLEM
ENVIRONMENT AND WORKERS PERFORMANCE IN A PUBLIC ORGANIZATION IN NIGERIA; A STUDY OF PROJECT DEVELOPMENT AGENCY (PRODA) ENUGU