THE RELEVANT OF CORPORATE SOCIAL RESPONSIBILITY ON ORGANIZATIONAL PERFORMANCE (A CASE STUDY OF FIRST BANK OF NIGERIA PLC)
ABSTRACT
Â
This research study was based on the relevant of corporate social responsibility (CSR) on organizational performance. The research work concentrated on the background of the study, which showed that there was a need for an economic of responsibility embedded in the business ethics of corporation which restrains individuals and organization from destructive activities on humanity and help redress societal problems, and the objective of the study which was to determine the impact of public social responsibility on organizational performance as well as determine the extent to which CSR promote social and economic development in communities. More so, it considers the concept of corporate social responsibility and it benefits to the organization, community and government.
The survey research design and simple random sampling techniques was used and data collected were derived from questionnaires designed and administered on a sample of eighty three (83) management and staff of first bank of Nigeria plc, which were analyzed using simple percentage and chi-square. The test revealed that corporate social responsibility has a significant impact on organization performance.
In conclusion, the relevant of corporate social responsibility on organizational performance is positive. From the presentation and analysis of data, it was established by the respondents that First Bank of Nigeria Plc has always attached importance to corporate social responsibility and at the same time its managements and staff has adhered strictly to guidelines.
Therefore it is recommended that:
- Conduct regular meetings to discuss how to handle ethical issues and improve business and social responsibility in the community. By including diverse interests and perspectives, organizations tend to make effective decisions. Assign roles and responsibilities to specific individuals. This makes them accountable for putting ideas into practice. In this way, corporations contribute to society by both maximizing profit and contributing to social programs, such as donating time and money to charitable organizations.
TABLE OF CONTENT
                                                                                               PAGES
Title page                                                                                        i
Certification                                                                                    ii
Dedication                                                                                      iii
Acknowledgement                                                                          iv
Abstract                                                                                           v
Table of contents                                                                           vi – viii
Â
CHAPTER ONE
INTRODUCTION
1.1   Background of the study                                                       1 – 2
1.2   Statement of problems                                                         2
1.3   Research questions                                                             3
1.4   Purpose of study                                                                 3 – 4
1.5   Significance of the study                                                     4
1.6   Research hypothesis                                                            4
1.7   Scope of study                                                                     5
1.8   Limitations of study                                                               5
1.9   Definition of terms                                                                 5
References                                                                            6
 Â
CHAPTER TWO
LITERATURE REVIEW
2.1 Definition of corporate social responsibility                           7
2.2 Why do corporation have responsibilities                              8
2.3  Types of responsibilities                                                       9 – 10
2.4 Approaches to corporate social responsibility                       10 – 12
2.5  Model of corporate social responsibility                               13 – 14
2.6 Areas of discharge of social responsibility                            14 – 15
2.7 Problems of neglect of corporate social responsibility         15 – 16
2.8 Benefits of corporate social responsibility                             16 – 17
2.9Â Corporate social responsibility discharge by first bank
of Nigeria plc                                                                        18 – 22
2.10  social responsibilities and environment                                            23
2.11  Corporate social audit                                                                  24 – 16
2.12  Procedures when conducting a social audit                       16 – 17
2.13  Social and environmental accounting issues                                  27 –29
2.14 Â Â Environment management accounting and environmental
cost accounting                                                                         29 – 30
2.15  Social accounting                                                                    30 – 31
2.16 . Developments in social and environmental framework              31 – 32
2.17  Minimizing the threats to social costs and liabilities           32 – 33
2.18 Social and environmental failures                                       33 – 34
2.19  Investigative reports and professionalism                         34 – 35
2.20Â Â Â Â Learning with and managing professional responsibilities through
case studies                                                                35 – 36
Reference                                                                              37 – 38
CHAPTER THREE
 RESEARCH METHODOLOGY
3.1  Introduction                                                                                      39
3.2   Research design                                                                            39 – 40
3.3   Population of the study                                                                  40
3.4 Sample and sampling technique                                                     40
3.5 Method of data collection                                                                 41
3.6  Research instrument                                                                       42
3.7  Validity of the instrument                                                                42
3.8 Reliability of Research instrument                                                   43
3.9   Procedures for the analysis of data                                              43 – 44
Reference                                                                                       45
CHAPTER FOUR
DATA PRESENTATION, ANALYSIS AND INTERPRETATION
4.1   Introduction                                                                                     46
4.2   Data collection and presentation                                                   46 – 52
4.3  Interpretation of data analysis                                                          52 – 54
4.4  Testing of hypotheses                                                                     55 – 56
4.5   Interpretation of result                                                                    57
References                                                                                     58
CHAPTER FIVE
SUMMARY, RECOMMENDATIONS AND CONCLUSION
5.1   Summary                                                                             59 – 61
5.2    Conclusion                                                                           61 – 62
5.3    Recommendations                                                              62 – 63
5.4   Recommendation for future research                                 63
          Bibliography                                                                         64 – 66
CHAPTER ONE
1.1Â Â Â Â Â Â Â Â INTRODUCTION
Corporate social responsibility which is also known as corporate citizenship. Corporate responsibility or corporate social performance is a form of corporate self – regulation which is integrated into a business model