ABSTRACT
This study examines the Influence of Motivation on Productivity among Employees of Fin bank Nigeria Plc., Lagos. The descriptive survey research design was adopted to conduct the study. The study was et to achieve the following objectives: to ascertain whether motivation could influence the productivity of workers in the banking industry; whether employees at the marketing department of Finbank are well motivated; if bank workers attach much importance to their being motivated or not; whether management understands the importance of motivation in the growth of bank workers and the bank industry and to make necessary recommendations that would assist bank management in taking decisions relating to effective motivation of bank workers in the banking industry in general and marketing department in particular. Two hypotheses were postulated following some research questions. Purpose sampling method was used to select the respondents mentioned earlier for the study to select one hundred and respondents from the marketing department of the bank. This was to give every member of population of the study an equal opportunity to have been selected without bias. At the end of the analyses of the data collected from the respondents using a self-constructed questionnaire to collect/elicit responses from the randomly selected subjects. Chi-square statistic was used to analyse the data. The results showed that: motivation could significantly lead to decrease in the productivity of workers at the marketing department of Finbank Plc, Lagos; and there is a significant difference in the productivity of bank workers who were motivated and those whose were not motivated at marketing department at the banking sector. This showed that those who were motivated performed better than those who were not. The implication of these results indicated that motivation influences bank workers’
CHAPTER ONE
INTRODUCTION
1.1 Background of the Study
Motivation is the willingness to exert high levels of effort toward organisational goals, conditioned by the ability to satisfy some individual needs. As a matter of fact, motivation is a way of making people or someone to put in his or their best in working for you, by appreciating their contributions materially or morally. Obisi (2006) affirms that motivation is the willingness to work. He opines that it is the act of stimulating someone or oneself to get a desired course of actions, to push the botton, to get a desired reaction. No matter how qualified and skilled an employee is, without adequate motivation, he or she would be like an engine without oil which will eventually break down (Obisi, 2003).
In every human society, normal individual persons and groups engage themselves in different work activities in order to make ends meet. It is common knowledge that the more people attain their desired goals and objectives by performing a one job or the other, the more their interest would be aroused, and the more input they will make to promote their individual standards and most importantly, to the growth and sustenance of the organisations where they work. Thus, in order to win the interest and support of workers, good organisational managers or leaders usually employ one kind of motivational approach or another in other to spur their workers towards high productivity in the banking organisation.
