THE EFFECT OF PREPAID METER IN A SERVICE INDUSTRY (A CASE STUDY OF PHCH)
ABSTRACT
In 2007 Power Holding Company of Nigeria (PHCN) introduced prepayment meter to Nigeria Consumer. It was widely accepted by the consumer because they believed that the day of estimated billing were over but they met their shock when it was discovered that (PHCN) was hoarding the meters and selling them to the highest bidders. This development has continued to generate a lot of controversies till today. Thos who were lucky to have procured their own are counting their gains. According to them, it was a good innovation by the PHCN. It is in the light of the above that the researcher has investigated on the effect of prepaid meter in a service industry using PHCN Enugu as the case study. The project was segmented into four chapters. The first chapter contained the introduction, significance of the study, statement of problem, objective of the study among others. Again the literature review formed part of chapter two. The researcher reviewed other works on the subject of discussion by the seasoned authors. Again journals from PHCN were used also. While chapter and chapter four contained the research design, methodology summary of findings and recommendations.
TABLE OF CONTENTS
CHAPTER ONE
1.1 Background of Study
1.2 Statementof Problem
1.3 Objectives of study
1.4 Significance of Study
1.5 Scope and Limitation of Study
1.6 Definition of Term
CHAPTER TWO
2.1 Literature Review
2.2 The Impact of the Prepaid Meter on Revenue
2.3 Solutions to Electricity Problems In Nigeria
References
CHAPTER THREE
3.0 Research Methodology
3.1 Source of Data
3.2 Population of Study
3.3 Sample Size Determination
3.4 Method of Data Analysis
3.5 Area of Study
CHAPTER FOUR
4.0 Summary, Recommendation and Conclusion
4.1 Summary of Findings
4.2 Conclusion
4.3 Recommendation
Bibliography
CHAPTER ONE
1.1 BACKGROUND OF THE STUDY
Electronic prepaid meter that is an electronic device the enables an energy consumer to pay for energy before actually using it. Power Holding Company of Nigeria (PHCN) in 2007 introduced the use of prepaid meter to enable Nigeria consumers device satisfaction for their money.
