THE SECRETARIAL PROFESSION: A THREATENED FUTURE

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ABSTRACT

This research project aims to examine the current state of the secretarial profession and its potential threats for the future. With advances in technology and changes in workplace dynamics, the role of the traditional secretary has undergone significant transformations. This study seeks to identify the challenges and potential threats faced by the secretarial profession, explore the impact of automation and digitalization on job prospects, assess the evolving skill set required for secretarial roles, and propose recommendations for navigating the changing landscape and securing a sustainable future for the profession.

A mixed-methods research design will be employed, utilizing surveys, interviews, and case studies to collect data from secretaries, industry professionals, and employers. The research objectives include identifying the challenges and potential threats faced by the secretarial profession, examining the impact of automation and digitalization on job prospects, assessing the evolving skill set required for secretarial roles, and proposing recommendations for adapting to the changing landscape and ensuring a sustainable future for the profession.

The findings of this research project will contribute to the existing body of knowledge by providing insights into the current state and future prospects of the secretarial profession. The research will identify the challenges faced by secretaries, such as reduced demand for traditional administrative tasks, increased reliance on technology, and shifting expectations of employers. Additionally, the study will examine the impact of automation and digitalization on job prospects, considering factors such as artificial intelligence, robotic process automation, and virtual assistants. Furthermore, the research will assess the evolving skill set required for secretarial roles, encompassing digital literacy, communication skills, adaptability, and the ability to handle complex tasks. Based on the findings, recommendations will be proposed for navigating the changing landscape and securing a sustainable future for the profession, including continuous professional development, diversification of skills, and embracing technological advancements.

The implications of this research extend to secretaries, employers, professional organizations, and policymakers. The findings will provide secretaries with insights into the challenges and potential threats they may face in their careers, guiding their professional development efforts and enabling them to adapt to the changing demands of the profession. Employers can benefit from the research findings by understanding the evolving skill set required for secretarial roles, assisting in aligning job expectations and recruitment strategies. Professional organizations can utilize the research findings to develop relevant training programs and support systems for secretaries to enhance their skills and competitiveness. Policymakers can consider the implications of the research when formulating policies and initiatives that support the secretarial profession in the face of technological disruptions.

In conclusion, this research project examines the current state and future prospects of the secretarial profession. By identifying challenges, exploring the impact of automation, assessing the evolving skill set required, and proposing recommendations, stakeholders can navigate the changing landscape and ensure a sustainable future for the secretarial profession

TABLE OF CONTENTS
Title Page i
Declaration ii
Approval Page iii
Dedication iv
Abstract vi
Table of Contents vii
CHAPTER ONE: INTRODUCTION
1.1 Introduction 1
1.2 Background of the study 3
1.3 Statement of the General Problem 4
1.4 Objective of the study 5
1.5 Significance of the study 5
1.6 Statement of hypothesis 6
1.7 Scope of the study 6
1.8 Limitation of the study 7
1.9 Definition of terms 7
CHAPTER TWO: LITERATURE REVIEW
2.0 Introduction 9
2.1 Review of related literature 9
2.2 Theoretical framework
2.3 Summary of review 33
CHAPTER THREE: RESEARCH METHODOLOGY
3.1 Introduction 35
3.2 Research design 35
3.3 Area of study 35
3.4 Population of the study 36
3.5 Sample size 36
3.6 Instrument for data collection 36
3.7 Reliability of the instrument 37
3.8 Validity of the Instrument 38
3.9 Method of data Collection 38
3.10 Method of Data Analysis 39
CHAPTER FOUR: DATA PRESENTATION AND ANALYSIS
4.1 Introduction 41
4.2 Characteristics of the respondents 41
4.3 Presentation of Data Analysis 43
4.4 Discussion of Findings 48
4.5 Summary of findings 49
CHAPTER FIVE: SUMMARY, CONCLUSION AND RECOMMENDATIONS
5.1 Summary 51
5.2 Conclusion 52
5.3 Recommendation 53
Biography 54
Appendix 56

 

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