ABSTRACT
This research project aims to examine the evolving role of secretaries in the modern workplace and identify the training needs required to meet the demands of the future office work environment. The study seeks to explore the changing responsibilities and skills required of secretaries, assess the current training programs available for secretarial professionals, and propose strategies to enhance their training for the future office work landscape.
A mixed-methods research design will be employed, combining surveys, interviews, and literature review. The research objectives include understanding the evolving role of secretaries in the modern workplace, identifying the key skills and competencies required for future office work, assessing the adequacy of current training programs for secretarial professionals, and proposing strategies for enhancing their training and professional development.
The findings of this research project will contribute to the existing body of knowledge by providing insights into the secretarial profession and the training needs of secretaries for the future office work. The research will examine the changing responsibilities of secretaries, which may include tasks such as project management, data analysis, event coordination, and technology integration. Additionally, the research will identify the key skills and competencies required for secretaries in the future office work environment, such as digital literacy, communication and interpersonal skills, problem-solving and critical thinking, adaptability, and organizational skills. Furthermore, the research will assess the current training programs available for secretarial professionals, considering factors such as curriculum content, delivery methods, and industry relevance. The research will also propose strategies to enhance the training and professional development of secretaries, including curriculum revision, collaboration with industry partners, mentorship programs, and continuous learning opportunities.
The implications of this research extend to secretarial professionals, educational institutions, employers, and policymakers. The findings will inform secretarial professionals about the evolving nature of their role and the skills they need to develop to thrive in the future office work environment. Educational institutions can utilize the research findings to update and enhance their secretarial training programs, ensuring that graduates are equipped with the necessary skills for success. Employers can benefit from the research findings by understanding the training needs of secretaries and investing in professional development opportunities to maximize their employees’ potential. Policymakers can consider the implications of the research when formulating policies and initiatives that support the training and development of secretarial professionals
TABLE OF CONTENTS
Title Page i
Declaration ii
Approval Page iii
Dedication iv
Abstract vi
Table of Contents vii
CHAPTER ONE: INTRODUCTION
1.1 Introduction 1
1.2 Background of the study 3
1.3 Statement of the General Problem 4
1.4 Objective of the study 5
1.5 Significance of the study 5
1.6 Statement of hypothesis 6
1.7 Scope of the study 6
1.8 Limitation of the study 7
1.9 Definition of terms 7
CHAPTER TWO: LITERATURE REVIEW
2.0 Introduction 9
2.1 Review of related literature 9
2.2 Theoretical framework
2.3 Summary of review 33
CHAPTER THREE: RESEARCH METHODOLOGY
3.1 Introduction 35
3.2 Research design 35
3.3 Area of study 35
3.4 Population of the study 36
3.5 Sample size 36
3.6 Instrument for data collection 36
3.7 Reliability of the instrument 37
3.8 Validity of the Instrument 38
3.9 Method of data Collection 38
3.10 Method of Data Analysis 39
CHAPTER FOUR: DATA PRESENTATION AND ANALYSIS
4.1 Introduction 41
4.2 Characteristics of the respondents 41
4.3 Presentation of Data Analysis 43
4.4 Discussion of Findings 48
4.5 Summary of findings 49
CHAPTER FIVE: SUMMARY, CONCLUSION AND RECOMMENDATIONS
5.1 Summary 51
5.2 Conclusion 52
5.3 Recommendation 53
Biography 54
Appendix 56
THE SECRETARIAL PROFESSION AND THE TRAINING NEEDS OF SECRETARIES FOR THE FUTURE OFFICE WORK, GET MORE  PHD DISSERTATION BUSINESS EDUCATION MATERIALS HERE.
