UTILIZATION OF INFORMATION AND COMMUNICATION TECHNOLOGY ICT RESOURCE AND JOB EFFECTIVENESS AMONG LIBRARY STAFF IN THE UNIVERSITY OF CALABAR AND CROSS RIVER UNIVERSITY OF TECHNOLOGY, NIGERIA.

0
2

ABSTRACT

This study investigated utilization of Information and Communication Technology (ICT) resource and job effectiveness among library staff in the University of Calabar and Cross River University of Technology, Nigeria. To achieve the purpose of this study, four hypotheses were formulated to guide the study. Ex-post facto research design was adopted for the study. A sample of two hundred and twenty five (225) respondents was randomly selected for the study. The selection was done through the stratified random sampling technique. The questionnaire was the main Instrument used for data collection. The reliability estimate of the instruments was established through the test-retest reliability method. Pearson’s product moment correlation analysis was employed to test the hypotheses under study. Each hypothesis was tested at .05 level of significance. The results of the analysis revealed that, Library staff use of computer, use of internet, use of e-mail and use of PowerPoint significantly relate with library staff job effectiveness. Based on the findings, it was recommended that government should organise workshop to educate library staff on the use of Information and Communication Technology (ICT).

TABLE OF CONTENTS

TITLE PAGE             –           –           –           –           –           –           i

CERTIFICATION     –           –           –           –           –           –           –           ii

DECLARATION       –           –           –           –           –           –           –           iii

DEDICATION           –           –           –           –           –           –           –           iv

ACKNOWLEDGEMENT    –           –           –           –           –           –           v

ABSTRACT               –           –           –           –           –           –           –           vii

TABLE OF CONTENTS      –           –           –           –           –           –           ix

LIST OF TABLES     –           –           –           –           –           –           –           xii

CHAPTER ONE: INTRODUCTION

  1. Background to the study     –           –           –           –           –           1
    1. Theoretical framework        –           –           –           –           –           5

1.2.1  Technology Acceptance Model (TAM)    –           –           –           5

1.2.2   Unified Theory of Acceptance and Use of

Technology (UTAUT)         –           –           –           –           –           6

  1. Statement of hypothesis      –           –           –           –           –           8
    1. Purpose of study      –           –           –           –           –           –           10
    1. Research questions  –           –           –           –           –           –           10
    1. Statement of hypotheses                 –           –           –           –           11
    1. Significance of study                       –           –           –           –           11
    1. Assumption of the study                 –           –           –           –           12
    1. Scope of the study                           –           –           –           –           13
    1. Limitation of the study                    –           –           –           –           13
    1. Definitions of term                          –           –           –           –           13

CHAPTER TWO:   LITERATURE REVIEW

            2.1       Use of computer and library staff job effectiveness      –           21

2.2       Internet and Library Staff Job Effectiveness                   –           24

2.3       E-mail and Library Staff Job Effectiveness                     –           23

2.4       Use of PowerPoint and Library Staff Job Effectiveness                        26

CHAPTER THREE: RESEARCH METHODOLOGY

3.1       Research Design       –           –           –           –           –           –           32

3.2       Area of Study            –           –           –           –           –           –           33

3.3       Population of the Study      –           –           –           –           –           34

3.4       Sampling Technique            –           –           –           –           –           –           35

3.5       Sample of the Study –           –           –           –           –           –           35

3.6       Instrumentation                    –           –           –           –           –           36

3.6.1   Validity of the Instrument  –           –           –           –           –           36

3.6.2   Reliability of the Instrument          –           –           –           –           36

3.7       Procedure of Data Collection         –           –           –           –           39

3.8       Procedure for Data Preparation/Scoring  –           –           –           39       

3.9       Procedure for Data Analysis                      –           –           –           40

CHAPTER FOUR: RESULTS AND DISCUSSIONS

4.1       General Description of Data          –           –           –           –           42

4.2       Hypothesis-by-hypothesis Presentation of Result         –           44

4.2.1   Hypothesis One                    –           –           –           –           –           44

4.2.2   Hypothesis Two                    –           –           –           –           –           46

4.2.3   Hypothesis Three                 –           –           –           –           –           48

4.2.3   Hypothesis Four                         –      –           –           –           –           50

4.3     Discussion of Findings                     –           –           –           –           52

4.3.1  Library Staff Use of Computer and Library Staff Job

   Effectiveness                     –           –           –           –           –           52

4.3.2   Library Staff Use of Internet and Library Staff Job

    Effectiveness                    –           –           –           –           –           53

4.3.3   Library Staff Use of E-Mail and Library Staff Job

   Effectiveness                     –           –           –           –                       54

4.3.4  Library Staff Use Of PowerPoint And Library Staff

  JobEffectiveness    –           –           –           –           –                       55

CHAPTER FIVE: SUMMARY AND RECOMMENDATIONS

5.1       Summary of the study         –           –           –           –           –           57

5.2       Conclusion    –           –           –           –           –           –           –           59

5.3       Recommendations   –          –           –           –           –           –           59

5.4       Suggestions for further research    –           –           –                       60

REFERENCES                      –           –           –           –           –           –           61

APPENDICES                       –           –           –           –           –           –           67

LIST OF TABLES

TABLE 1:      Test-retest reliability result (N=20)                      –           38

TABLE 2:      General Description of data                                   –           43

TABLE 3:      Pearson’s product moment correlation analysis of the relationship between Library staff use of computer and library staff Job effectiveness (N=225)                                  –           47

TABLE 4:      Pearson’s product moment correlation analysis of the relationship between Library staff use of internet and library staff job effectiveness (N=225)             –           –           49

Table 5:         Pearson’s product moment correlation analysis of the relationship Library staff use of e-mail and library staff Job effectiveness (N=225)                                   –           –           49

TABLE 6:      Pearson’s product moment correlation analysis of the relationship between Library staff use of PowerPoint and library staff job effectiveness (N=225)       –           –           51