CONTRIBUTIONS OF TECHNOLOGICAL ADVANCEMENT TOWARDS THE JOB SATISFACTION OF SECRETARIES. (A CASE STUDY OF AFRIBANK) IN ENUGU STATE
ABSTRACT
This research is aimed at providing an objective evaluation of the contributions of technological advancement towards the job satisfaction of secretaries.
During the course of the study, some related works of many renowned authors and eminent scholars were reviewed.
The bulk of information required for this study was gathered through various data collection methods. Prominent amongst them was the questionnaire method. Other were personal observations and discussion.
The population comprises of 200 respondents constituted by secretaries, managers head of departments principal consultants in both private and public organizations.
Data collected were analyzed and findings based on the analyses were interpreted therein. The analyses were made according to the research question. There were also a summary of data analyses and discussions n them.
Besides, there were summary and conclusions on the whole work and recommendations based on the findings, some of which were:
– That since the secretaries productivity ties on the adequacy of office machines, organizations should endeavor to adequately provide them with necessary modern office machines.
– That in order to reduce the rate of war and tear of machines man these machines. Effectively, employers are advised not to relent in their efforts to sending their secretaries for further training. This study will be of great benefits to secretaries as it will create tremendous impact on the standard of performance of their duties, to employers who are yet to take decisions as to whether or not to automate their offices, and to the suppliers of office machines and equipment as it will provide them with the much desired feed back to the effectiveness and acceptability of their products.
