THE IMPACT OF PUBLIC RELATIONS ATTITUDE OF PERSONNEL IN AKWA IBOM STATE JUDICIARY HEADQUARTERS, UYO

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TABLE OF CONTENTS

CHAPTER TITLE                                                                          PAGE

                   Fly Leaf      –        –        –        –        –        –        –        i

Title Page    –        –        –        –        –        –        –        ii

Certification         –        –        –        –        –        –        iii

Dedication –        –        –        –        –        –        –        iv

Acknowledgements        –        –        –        –        –        v

Table of Contents          –        –        –        –        –        –        vi

List of Tables       –        –        –        –        –        –        viii

Abstract      –        –        –        –        –        –        –        ix

  1. INTRODUCTION        –        –        –        –        –        1
    1. Background of the Study        –        –        –        –        –        1-4
    1. Statement of the Problem        –        –        –        –        4-5
    1. Objectives of the Study  –        –        –        –        –        5-6
    1. Research Questions       –        –        –        –        –        6
    1. Significant of   the Study         –        –        –        –        –        7
    1. Scope of the Study        –        –        –        –        –        7-8   
    1.   Definition of Terms     –        –        –        –        –        8-9
  • REVIEW  OF RELATED LITERAURE          –        –        10
    • Introduction         –        –        –        –        –        –        10-11
    • Review of Concepts       –        –        –        –        –        11
      • Public Relations   –        –        –        –        –        –        11-14
    • Public Relations in Organization       –        –        –        14-20
    • The Judiciary System –  –        –        –        –        –        20-24
    • The Judiciary System and Public Relations         –        –        24-31
    • Forming Public Relations Attitude    –        –        –        31-35
    • Public Relations Indoctrination         –        –        –        –        35-38
    • Review of Studies          –        –        –        –        –        –        38-39
    • Theoretical Framework           –        –        –        –        40
  • RESEARCH METHODOLOGY   –        –        –        42
    • Introduction         –        –        –        –        –        –        42
    • Research Design   –        –        –        –        –        –        42-43
    • Population –        –        –        –        –        –        –        43
    • The Sample and Sampling Technique        –        –        –        44-45
    • Description of Measuring Instruments       –        –        45
    • Method of Data Collection      –        –        –        –        46
    • Validity and Reliability of Instrument        –        –        –        47
    • Method of Data Analysis        –        –        –        –        47
  • PRESENTATION OF DATA AND DISCUSSION

OF FINDINGS    –        –        –        –        –        –        48

  • Introduction         –        –        –        –        –        –        4848-56
    • Data Presentation          –        –        –        –        –        –        48-56
    • Discussion of Findings —       –        –        –        –        56-60
  • SUMMARY, CONCLUSION AND RECOMMENDATIONS
    • Introduction         –        –        –        –        –        –        61-62
    • Summary    –        –        –        –        –        –        –        62
    • Conclusion –        –        –        –        –        –        –        63

ABSTRACT 

This study sought to investigate the Public Relations Attitude of personnel in Akwa Ibom State Judiciary Headquarters, Uyo. The study became necessary because of how they perceived the low perception of public relations attitude among staff of government establishment including the staff of judiciary headquarters, Uyo. The study adopted survey research technique with the questionnaire and interview schedule as the instruments. The researcher also used the participant observation method to investigate the public relations attitude of the staff. The researcher gave eighty copies of questionnaire to staff working at the judiciary headquarters. The result of the study reveals that there is no public relations department in the judiciary headquarters, but as press unit which was not manned by a qualified practitioner. Secondly, the staff claimed they were conscious of public relations practice. But this is not the case. Some observed there is no deliberate indoctrination of staff on PR attitude. Although 70 percent of Respondents admitted they related well with various publics who transact business at the judiciary headquarters, Uyo; most of the visitors claimed they were not adequately treated and as such they had been complaining about the attitude of staff towards them in the state judiciary headquarters. Consequently, the researcher recommends that government should appoint a qualified PR manager for the judiciary and create a proper PR department with necessary support staff. Moreover, there should be regular training of staff on PR practice and attitude. 

CHAPTER ONE

INTRODUCTION

  1. Background of the Study

When it comes to building a good and favourable image for an organization or establishment, certain factors must be taken into consideration. These factors constitute the basic features of the practice of public relations. They include employee and public attitude performance, communication and good programme activities of public interest.