MANAGEMENT OF EMPLOYEE GRIEVANCES
BACKGROUND OF THE STUDY
There are three basic things to manage in life and they are human resources, non human resources and time. Organization effectiveness is being defined as the extent to which an organization as a social system give certain resources and means, fulfills its objectives without placing under straight (grievance) upon its members. The most important element of an organization is its employee. This is because, machine cannot operate themselves without human assistance, hence for human being to perform efficiently, he must have the spirit to perform, this means he must be satisfied. An unsatisfied worker has grievance.
The issue of employee grievance is as old as industrial societies, but in recent time the question of management of employee grievance in Nigeria and Enugu State in particular has reached learning proportion. It is a versed issue that been eaten deep into the fabrics of every well organized industrial establishment the problem has also becomes the order of the day in private and public establishment. Generally, the researcher is of the believe that the employee grievance in any establishment, establishes the fact that the employees of the organization are not happy with e scheme of things in the organization.