ORGANIZATION REWARDS SYSTEM AND ITS IMPACT ON THE PRODUCTIVITY OF STAFF (A CASE STUDY OF NNPC MEGA STATION, UYO)

ABSTRACT

This study examined organization reward system and its impact on the productivity of staff, using NNPC mega Station Uyo as a case study. To accomplish the research objectives, the study adopted the survey research design while convenience sampling technique was used to select fifty (50) respondents as sample size for the study. The research instrument in the study was a self-developed questionnaire that was administered personally by the researcher. Data analysis technique employed was the descriptive statistics which involved the use of simple frequency tables and percentages. The study revealed that what makes up good organization reward system are identification of organization group goals that the reward program will support, determination of the key measurement of the performance of behaviour based on individual or group achievement etc. The study also revealed that the impact of reward system on staff productivity is better performance, strong motivation and personal growth and development. The challenges encountered when reward system are not well applied were identified as poor performance and low level of motivation. Finally, the study showed that the solution to the problems of reward system in an organization are timely rewarding, appropriate rewarding and quality reward, useful recommendation were also offered such as appropriate reward system should be determined before they can be awarded group goals that the reward program will support should be identified. It is believed that if those recommendations are followed it will impact positively on the staff productivity. 

TABLE OF CONTENTS

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Title Page

Approval Page –      –      –      –      –      –      –      –      i

Certification    –      –      –      –      –      –      –      –      ii

Acknowledgements –      –      –      –      –      –      –      iii-iv

Abstract  –      –      –      –      –      –      –      –      –      vii

List of Tables- –      –      –      –      –      –      –      –      viii

Table of Contents   –      –      –      –      –      –      –      ix

CHAPTER ONE

INTRODUCTION

1. Background of the Study              –      –      –      –      1-2
   1. Statement of Problem           –      –      –      –      2-4
   1. Objective of the Study   –      –      –      –      –      4
   1. Research Questions –      –      –      –      –      –      4
   1. Significant of the Study  –      –      –      –      –      5
   1. Scope of the Study –      –      –      –      –      –      6
   1. Limitation of Study –      –      –      –      –      –      6
   1. Organization of the Study      –      –      –      –      7
   1. Definition of Terms        –      –      –      –      –      8

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CHAPTER TWO

REVIEW OF RELATED LITERATURE

2.1  Concept of Organization Reward System             –      10-12

2.2  Impact of Reward System on Staff Productivity    12-14

2.3  Challenges of Reward System in Organization             15-16

2.4  Solutions of the Challenges of Reward System     16-17

2.5  Types of Reward System       –      –      –      –      –      18-21

CHAPTER THREE

RESEARCH DESIGN AND METHODOLOGY

3.1  Research Design    –      –      –      –      –      –      22

3.2  Population of the Study  –      –      –      –      –      22

3.3  Sample and Sampling Techniques  –      –      –      23

3.4  Instrumentation     –      –      –      –      –      –      23-24

3.5  Method of Data Analysis –      –      –      –      –      24

3.6  Problem of Data Collection     –      –      –      –      24

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CHAPTER FOUR

DATA PRESENTATION, ANALYSIS AND

INTERPRETATION

4.1         Analysis of Research Question              –      –      27

4.1.1       Research Question One  –      –      –      –      27-28

4.1.2       Research Question Two  –      –      –      –      29-30

4.1.3       Research Question Three              –      –      –      31-32

4.2         Discussion of Finding     –      –      –      –      32-33

CHAPTER FIVE

SUMMARY OF FINDINGS, CONCLUSION AND

RECOMMENDATIONS

5.1  Summary of Findings     –      –      –      –      –      34-35

5.2  Conclusion      –      –      –      –      –      –      –      35

5.3  Recommendations  –      –      –      –      –      –      36

References

Appendix

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