STRATEGIES FOR BOOSTING EMPLOYEE MORALE IN AN ORGANISATION: A CASE STUDY OF CADBURY NIGERIAN PLC LAGOS
CHAPTER ONE
INTRODUCTION
1.1 Background to the Study
For the singular fact that much of the efforts that determine the successes or failures of any establishment depends less on the management and policies and more on the employees who execute and implement these policies, the importance of employees’ enthusiasm and work attitude cannot be overemphasized.
The management of employees and the maintenance of their working spirit goes beyond the payment of salaries and the assignment of duties. The establishments rely on the employees for the attainment of whatever goal or target they have set for themselves which means that the maintaining of high performance and the spirit to meet the targets is also part of what is to be looked after by the employers; creating a conducive working environment and the incentive to go the extra mile beyond one’s job description.
So that a great amount of managerial effort and resources go into the maintaining both the morale and attitude to work of employees in order to make sure that they go the extra mile more than their job description. Each establishment evinces different methods of achieving this aim depending on their aims and objectives.
1.2 Statement of the Problem
Between creating an enabling environment for the employees and handing out incentives to them is the list of measures needed to boost the spirits of the employees. Without this extra nudge, the situation is usually one of apathy and the lack of the will to put extra effort past the agreed ones that are in their job description. However, often employers find that it is the extra efforts on the parts of the employees that make all the difference. So employers device systems known as reward systems which “addresses these four areas: compensation, benefits, recognition and appreciation” (Entrepreneur Media).
However, not only for appreciation and recognition, the ones who do not make it to this system are equally compensated in order to help boost their morale in the job. The research problem at the heart of this study is to identify and discuss the numerous strategies employed by organisations for the purpose of boosting their employee morale with Cadbury Nigerian PLC Lagos branch as a case study.
1.3 Research Questions
1.3.1 what are the usual strategies employed by organisations for boosting their employees’ moral and attitude to work.
1.3.2 Which ones are peculiar to Cadbury Nigeria PLC especially Lagos branch.
1.3.3 How far have they gone into significantly boosting the morale of the Cadbury Nigeria PLC employees in Lagos.
